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Network Ops Supervisor

Amsterdam, - - NL

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Job ID 726753BR Location Amsterdam, North Holland, Netherlands Business Disney Streaming Services Date posted Nov. 25, 2019

Job Summary:

Disney Streaming Services (DSS) is creating the future of digital video entertainment products for one of the largest media brands in the world. We’re focused on delivering extraordinary experiences and distributing the incredible library of Disney content through all forms of interactive media. Our digital technology leadership and capabilities are married with a passion for crafting dynamic consumer-facing applications that integrate live and on-demand multimedia. We create great digital media products for millions of fans around the globe, and we're looking for strong performers who can help us improve what we do every day. This is an opportunity to impact experiences that will be used by millions of users worldwide.

Network Operations provides first line support and troubleshooting for large scale production issues as well as assisting in the implementation of Data Center builds. Working closely with both the Network Engineering team and systems operations, network operations ensures maximum uptime of services as well as the expeditious resolution of all issues. The Network Operations Supervisor should drive teams to achieve goals and projects in a timely fashion and serve as a technical escalation point for the team. They will coordinate cross functionality between teams to implement data center builds and maintain network accessibility. The supervisor will also be responsible for staffing, training, scheduling, and guiding the activities of the Network Operations team. This is a brand new team that we are building in our Amsterdam office and opportunity to join a rapidly expanding European team prior to the launch of Disney+ in March 2020.


  • Serve as a technical escalation point for Network Operations I & II

  • Exercises leadership and day-to-day management of technical teams tasked with the operations of the data center

  • Work with Network Engineering to implement Data Center Builds

  • Produce accurate and reader friendly documentation for any new builds or procedures

  • Performing routine hardware and software upgrades and configurations

  • Communicate job expectations and fosters a collaborative climate

Basic Qualifications:

  • Progressive experience in network operation leadership

  • Excellent communication and presentation skills

  • Demonstrated expertise and understanding of the TCP/IP protocol suite

  • Thorough understanding and practical experience of routing protocols and switching technologies including PIM Multicast

  • Substantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR and NXOS)

  • Strong knowledge of firewall technologies

  • Working knowledge of both Cisco Campus and VXLAN environments

  • Knowledge of network and information security practices with specific regard to cisco ASA operation

  • Working knowledge of Layer 3 routing protocols: BGP, EIGRP, etc.

  • Able to work non-traditional hours, in non-traditional settings. This includes occasional weekends, evenings, and holidays

Required Education

  • BA/BS degree in Computer Science or related software engineering field or equivalent practical experience

  • CCNP certification preferred

Additional Information:

  • Competitive salary

  • 24 days of annual paid vacation

  • Complimentary park tickets to Disney resorts and discounts from Disney vendors

  • A working environment that values equality and diversity, knowledge-sharing and personal/professional development

  • Visiting meetups and conferences

  • Running and soccer club

  • A shower, silence and nursing mothers room

  • Perks: Cosy office in the north of Amsterdam, laptop, weekly catered lunches, fruit, filled fridge, beverages, standing desks, friday drinks

About Disney Streaming Services:

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service; Disney+, the dedicated streaming home for entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services. We strive daily to imaginatively challenge convention with innovative technology that gives consumers the freedom to access content on their terms across any connected device, time or location.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Capitals B.V., which is part of a business segment we call Disney Streaming Services.

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