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Chief Steward - Disneyland Resort Hotels

Apply NowApply Later Job ID 972791BR Location Anaheim, California, United States Business Disney Parks, Experiences and Products Date posted May 17, 2022 Flex Type On-Site

Job Summary:

In partnership with the Culinary team, the Chief Steward will oversee and maintain all Heart of House areas, including dish room operations for banquets and restaurants, banquet plating, and food running.

You will report to Culinary Director of the Disneyland Resort Hotels.


  • Manage the daily kitchen stewarding operations and Cast.
  • Manage all daily operations and weekly schedules.
  • Oversee Cast Members not engaged in cooking, Stewarding Cast Members.
  • Order necessary materials and supplies.
  • Manage inventory of ordered materials and supplies.
  • Ensure Cast Members have supplies, equipment and tools necessary to perform their responsibilities.
  • Manage all china, glass, and silverware equipment.
  • Conduct china, glass, and silverware inventories on a quarterly basis including descriptive binder with quantity attached.
  • Inspect supplies, equipment and work areas to ensure efficient service.
  • Investigate reports and follow-up on Cast Member accidents.
  • Manage proper cleaning routines for large and small pieces of equipment.
  • Manage proper use and cleaning of all dish machines.
  • Manage compliance with Stewarding team with proper food handling and sanitation standards.
  • Lead, coach, motivate, and inspire the Stewarding team to perform at their highest potential that is safe and efficient.
  • Celebrate success by publicly recognizing Cast Members.
  • Establish performance expectations following job description and training.
  • Maintain an open door policy with Cast Members.
  • Help manage the kitchens controllable expenses to achieve budgeted goals.
  • Participation in meetings and communicates with the team.
  • Participate in the process to interview for new hires and promote Cast Members.
  • Train Cast Members in Safety procedures.
  • Participate in Cast Member progressive discipline procedures.
  • Ensure disciplinary procedures and documentation are completed.
  • Comply with all company policies, procedures and guidelines.

Basic Qualifications:

  • 4+ years of experience in the food and beverage, culinary, procurement or related professional area.
  • 5+ years of experience in Hotel and Restaurant Management, Business Administration or related major to include stewarding experience and managerial level.

Preferred Qualifications:

  • Certified Food Safety Manager Certificate or Equivalent.
  • Bilingual skills.

Required Education

  • High School Diploma.

Additional Information:

This job is located in Anaheim, CA.

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at


This role is considered on-site, which means the employee will work from a Company designated location on an ongoing basis.

About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Parks, Experiences and Products.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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