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Director, Network & Production Operations

Bristol, Connecticut, United States

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Job ID 869657BR Location Bristol, Connecticut, United States Business Disney Media & Entertainment Distribution Date posted Oct. 05, 2021

Job Summary:

Disney Media & Entertainment Distribution (DMED) brings the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DMED is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DMED also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+, and Disney+ HotStar, as well as domestic broadcast and cable television networks.

DMED Technology creates products, platforms, and innovations for the DMED Segment and The Walt Disney Company by driving the strategic development and use of technology, building scalable systems and products to empower our businesses and engage consumers. With global scale, local presence, and deep technological excellence, DMED Technology helps DMED and The Walt Disney Company optimize technology, platforms, and resources, while bringing creative ideas to life and creating industry-shaping approaches. The DMED Technology Content Operations team is responsible for live studio operations, broadcast and transmission, network and production operations, content preparation, packaging, and distribution functions globally.

The Director is responsible for leading and directing the operations strategy for functions within the Network and Production Operations team, which include: Network Origination, Media Operations, Event and Studio Operations, Resource and Business Operations. This role is responsible for leading the successful end to end delivery of content for multiple content engines. This role also includes researching new technology and operations approaches, process improvement, and optimization to ensure teams are operating effectively and efficiently. Candidate must possess a strong knowledge of: operating standards and systems, multi-platform production equipment, signal flow and distribution, and the applicable Standard Operating Procedures. Additionally, the candidate will be expected to engage in diversity and inclusion efforts around team building, resource planning, training, remote assignments, report writing, personnel and facility assignments.

Responsibilities:

  • Through reporting managers and supervisors, oversees personnel and facilities in support of live studio and event productions; oversees a combination of domestic and international productions and the assignment of personnel and facilities.
  • Recommends the procedures and processes related to supporting network and production operations, and oversees the development of standard operating procedures for all operating functions.
  • Required to participate in the planning and development of new innovative operations approaches including but not limited to systems, workflow, workforce, and facilities.
  • Responsible for long range planning of personnel and capital.
  • Responsible for overall leadership and management of assigned teams including but not limited to; recruiting, compensation, performance management, communication and recognition.
  • Leads the creation and implementation of training and development programs to improve the competency of the production operations staff; evaluates the progress of the staff in their training through reporting managers.
  • Expected to direct or participate in special projects.
  • Expected to be an effective communicator in collaboration with interdepartmental partners across the organization.
  • Participate in strategic planning sessions with partner groups
  • Understand and anticipate industry trends

Basic Qualifications:

  • Through reporting managers and supervisors, oversees personnel and facilities in support of live studio and event productions; oversees a combination of domestic and international productions and the assignment of personnel and facilities.
  • Recommends the procedures and processes related to supporting network and production operations, and oversees the development of standard operating procedures for all operating functions.
  • Required to participate in the planning and development of new innovative operations approaches including but not limited to systems, workflow, workforce, and facilities.
  • Responsible for long range planning of personnel and capital.
  • Responsible for overall leadership and management of assigned teams including but not limited to; recruiting, compensation, performance management, communication and recognition.
  • Leads the creation and implementation of training and development programs to improve the competency of the production operations staff; evaluates the progress of the staff in their training through reporting managers.
  • Expected to direct or participate in special projects.
  • Expected to be an effective communicator in collaboration with interdepartmental partners across the organization.
  • Participate in strategic planning sessions with partner groups
  • Understand and anticipate industry trends

Preferred Qualifications:

  • Proficient in business protocol and procurement techniques as well as in-depth research and development.
  • Bi-lingual (English/Spanish)

Required Education

  • Bachelor’s degree in Communications, Production, Management or related fields; or relevant experience.

About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business segment we call Disney Media & Entertainment Distribution.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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