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Senior Business Analyst, Platform Distribution Operations (PH)

Apply NowApply Later Job ID 980103BR Location Bristol, Connecticut, United States Business Disney Media & Entertainment Distribution Date posted May 19, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

The Platform Distribution Operations team plays a critical role in developing and maintaining technology and workflow solutions to support teams such as Sales, Product Management, Marketing, Distribution Planning and Analysis, and Operations in the distribution of content. The Systems and Process Management Senior Business Analyst will manage multiple projects simultaneously to drive process improvement, systems management, governance, and integration of content distribution across various lines of business. This role will collaborate closely with DMED Technology, Disney Streaming, and other technology and operations teams within TWDC to facilitate system requests (including new functionality, escalations, and enhancements), document processes, and create training materials to support new functionality and enhancements. The Senior Business Analyst will also provide guidance to DMED business stakeholders on existing business processes and will define, document, and socialize new/enhanced processes as needed.

Responsibilities:

  • Collaborate with business stakeholders and various technology and operations teams to identify, define and prioritize projects to advance the overall business goals of Platform Distribution and inform technology roadmaps.
  • Assist with stewarding large system transformation projections in lockstep with DMED Technology, Disney Streaming, and other technology and operations teams, as well as the business stakeholders in line with the overall business strategy.
  • Work with leadership to design, document and implement efficient business processes across multiple parts of the organization.
  • Drive optimization of system usage by maintaining and delivering process and systems training.
  • Organize and lead meetings with stakeholders, identify action items, and follow up on deliverables.
  • Prioritize system needs/requests in partnership with DMED Technology by balancing competing goals of business units.
  • Create a team environment that is open and inclusive and encourages candor, communication, and collaboration
  • Create and build relationships with counterparts across TWDC in sales, operations, production, digital media, legal, accounting, etc., and externally with distributors, business partners, vendors, and technology developers.
  • Use critical and creative thinking and analysis to solve highly complex, multifaceted business challenges in a multi-matrixed, cross-departmental environment, employing relationship building, team building, collaboration, and critical thinking strategies and skills.

Basic Qualifications:

  • Minimum 3 years of related experience in Content Distribution, Strategy, Operations, Project Management, and/or Product Implementation.
  • Strong commitment, focus, and persistence to drive complex, multi-faceted projects to completion on challenging timelines. Creative problem-solving skills, and the ability to identify options to bring projects to closure.
  • Ability to project manage and prioritize multiple initiatives simultaneously with respect to near-term and medium-term goals, including managing internal and external stakeholders, documenting and communicating progress, anticipating issues, problem-solving, and reviewing project deliverables for completeness, quality, and compliance with established standards.
  • Excellent interpersonal, organizational, presentation, writing, relationship building, collaboration, negotiation, customer service, and computer skills (Word/Excel/Outlook/PowerPoint) required.
  • Ability to produce highly polished, accurate, and clear documents for internal and external audiences in a timely manner.
  • Comfortable interacting with all levels of management.
  • Strong attention to detail and accountability. Able to see tasks through to completion with minimal guidance.
  • Develop strong collaborative relationships with both internal and external partners, vendors, and customers.
  • Non-traditional work hours may occasionally be required depending on business needs.

Required Education

  • Bachelor’s Degree or equivalent experience

Additional Information:

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About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Content Sales LLC, which is part of a business we call Disney Media & Entertainment Distribution.

Disney Content Sales LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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