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Systems Administrator II

Apply Now Apply Later Job ID 10077928 Location Bristol, Connecticut, United States / Town of Bristol, Connecticut, United States Business Disney Entertainment & ESPN Technology Date posted Feb. 09, 2024

Job Summary:


On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology’s worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.

Job Description:
The individual in this position will join the Engineering Services Broadcast Systems team in an exciting, fast paced environment, deploying and supporting DEE-T infrastructure at live remote events globally, onsite and remotely. Along with live event responsibilities, this individual will be involved with operational tasks assigned primarily in our Bristol, CT offices when not on remote.

This role supports compute, network and graphics systems at some of the biggest sporting events and shows in the world including Super Bowl, Wimbledon, Men’s and Women’s Final Four, College Football Championship, College Game Day, Monday Night Football and many more. In Bristol, you will support systems that drive on-air graphics across all ESPN networks and programming.

Responsibilities and Duties of the Role:

  • Performing logistical needs for remote events; build, ship, receive systems to and from site

  • Pre event planning, setup, support, and breakdown of DEE-T infrastructure at assigned events

  • Respond to and resolve issues that affect show production while onsite including system outages, malfunctions, and related technical problems, conducts diagnostic testing, repair and replacement activities necessary to solve routine, specialized, and complex problems

  • Coordinates and / or performs upgrades to system hardware and software; coordinates the activities of technicians involved in the deployment and configuration of the systems, and with vendors on moves, additions and re-locations of systems or equipment

  • When required perform preventative maintenance on all Broadcast Systems equipment and systems, such as on-air graphics machines, DEE-T supported clients, workstations & servers, Control Room and Studio equipment, etc. to ensure optimum broadcast performance in the facility.

  • Develops and implements effective preventative maintenance and diagnostic/solutions, techniques, and procedures.

  • Any other duties needed to help achieve Business Objectives

Required Education, Experience/Skills/Training:

  • B.S. from an accredited institution a discipline related to Computer Science or Broadcast Engineering

  • Minimum of 3 years of previous and relevant experience in Broadcast Engineering/Information Technology, and working in live production environments

  • This role has a high expectation of travel to support live remote events

  • Understanding of LAN/WAN technologies

  • Understanding of Windows-based PCs and Servers

  • Excellent oral and written communication skills

  • Excellent problem-solving skills

  • Ability to effectively prioritize and deliver on multiple initiatives simultaneously

  • Physical requirements and work environment: high travel expectation, ability to lift 50 lbs., ability to work in close quarters, e.g., active Production Trucks, Control Rooms, Studio spaces, etc.

Preferred Qualifications:

  • Has extensive knowledge of television production hardware, software, systems and specifications, TCP/IP protocols on servers and workstations, systems management, and server administration

  • Working experience with DHCP, DNS, SNMP, IP protocols, Wireshark

  • Linux administration experience; RHEL, CentOS, Ubuntu, etc.

About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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