Executive Assistant - Supporting SVP of Brand, Franchise, and CRM at DISNEY Skip Navigation
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Executive Assistant - Supporting SVP of Brand, Franchise, and CRM

Apply Now Apply Later Job ID 711567BR Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Jan. 02, 2020

Job Summary:

Are you looking for a position that puts you in the center of everything that happens at The Walt Disney Company? Then apply for this role supporting the Senior Vice President of Brand, Franchise and Customer Relationship Management at The Walt Disney Company. Our team works with the incredible leaders, content creators, business and marketing executives across all brands, businesses and regions of The Walt Disney Company.

The mission of our team is to steward the health and growth of TWDC’s brands and franchises. We set global brand management policies and lead consumer insights about our brands and franchises. We develop strategies and enterprise marketing programs to grow our major franchises like Mickey & Friends, the Disney Princesses and the Avengers. We run the Disney Visa cards program and associated loyalty program. And we spearhead the strategic deployment of customer information and enterprise master and meta-data across the enterprise. The diversity of functions and people with whom we partner is unmatched, which makes every day different and exciting.


  • Provide day-to-day administrative support to the SVP of, Brand, Franchise and CRM
  • Act as first point of contact for the office of the SVP
  • Answer all phone calls in a professional and responsive manner and relay messages accurately and efficiently.
  • Manage a fast-paced, wide-ranging desk.
  • Interact with senior executives and outside companies.
  • Perform administrative duties including, but not limited to, screening and routing phone calls, managing calendars, processing invoices, creating presentation material, scheduling meetings requiring significant coordination and follow up, and ensuring timely and effective communications.
  • Prepare expense reports in SAP and ensure they are submitted in a timely manner.
  • Prepare for meetings, including large presentations/video conferences with multiple sites.
  • Perform the role of a proactive partner and collaborator to the SVP.
  • Provide additional office support such as faxing, photocopying, scanning and tracking documents, data entry, word processing, ordering supplies, and processing purchase orders and approval processes.
  • Manage the planning, coordination, and execution of business travel, including trip logistics and itinerary, meeting coordination, and remote support of executives who are out of the office.
  • Create presentations using PowerPoint, Microsoft word and other basic desktop software.
  • Pull reports and maintain databases.
  • Assist with special projects as needed.
  • Support preparation of monthly and quarterly reports entailing heavy word processing and strong organizational skills.
  • Coordinate on-sight and off-site SVP led events.
  • Interface with various Disney departments and external organizations.
  • Participate in secretarial team, providing backup to other assistants and contributing to common administrative duties.
  • Communication & Correspondence - Interface with various internal Disney departments, Executives and business units.
  • Assist with correspondence.
  • Preparing responses to correspondence containing routine inquiries.
  • Adept in communicating (written and verbal) with Executive and Senior Executives.
  • Post, update and maintain documents to SharePoint and other collaboration sites.
This position requires teamwork with other assistants in the Brand, Franchise and CRM and across the Enterprise. Applicants should have a cooperative work style, a strong work ethic, and a positive attitude with respect to problem solving.

Basic Qualifications:

  • Minimum of 5 - 7 years providing executive level administrative support.
  • Advanced presentation skills (Microsoft power point, Keynote) preferred
  • 3-5 year’s experience and proficient in Microsoft Office components (Outlook, Word, PowerPoint and Excel)
  • Minimum of 1 year using business management software (Ex. SAP, PeopleSoft)
  • Strong organizational skills are required
  • Ability to multi-task and operate within an organization conducting business multiple time zones is required
  • Strong interpersonal skills, with the ability to anticipate needs, take initiative, prioritize, meet deadlines, and be resourceful and flexible, while maintaining absolute professionalism and confidentiality

Preferred Qualifications:

  • 5+ years providing executive level administrative support in large organizations
  • Minimum of 2 years of experience at The Walt Disney Company
  • 1-2 year’s experience with SAP
  • Experience with Video Teleconferencing (VTC) equipment, Meetme, Lync
  • Experience with Apple and Windows desktop systems

Required Education

  • High school diploma

Preferred Education

  • BS/BA or equivalent preferred

Additional Information:

  • #AdminProfessional

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company, which is part of a business segment we call The Walt Disney Company (Corporate).

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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