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Legal Operations Analyst

Apply NowApply Later Job ID 768979BR Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Nov. 23, 2020

Job Summary:

The Walt Disney Company is a diversified, international family entertainment and media company whose operations include theme parks and resorts, filmed entertainment including motion pictures and television shows, home video products, records, consumer products, a cruise line, radio and television stations, broadcast and cable networks, internet offerings, publishing activities. The Legal Operations Department, in partnership with Legal executive management, develops, implements and maintains strategic plans, processes and systems that ensure Legal practice teams have access to and utilize efficient, effective and qualitatively successful workflow processes.


  • Support and drive the Department’s outside counsel management program, including collecting and analyzing benchmarking data, maintaining law firm relationship data, and reporting of outside counsel and vendor legal spend
    • Data analysis and visualization of various metrics, including external spend metrics from different outside counsel rate repositories such as the Department’s matter management system Legal Tracker (fka Serengeti)
    • Work closely with the Billing Rate Specialist on special timekeeper rate projects and analysis
    • Assist the Manager and Legal eBilling team in providing a metrics framework to streamline review of Legal Department RFPs
    • Maintain and improve evaluation metrics of outside counsel, incorporating legal project management principles as needed
  • Create, deliver, and ensure quality of internal reporting to legal executives and clients by utilizing data from Legal Tracker in Excel using pivots, lookups, and other analytical tools
  • Collaborate with members of the Legal eBilling team, Corporate Finance team, legal executives, internal legal clients, and law firm staff to provide internal legal clients with a user friendly metrics and analytics dashboard summarizing useful and relevant data related to Legal Operations services
  • Assist in coordinating and continuously improving legal programs and operations by leveraging legal project and change management expertise and best practices, including project charters, risk identification and mitigation, reports on performance and compliance, work breakdown structure, and flowcharts/process maps
  • Provide assistance on ad hoc projects as required, including documentation of policies and procedures, development of standardized reporting packages, and maintenance and testing of reporting tools and services

Basic Qualifications:

  • 3 - 5 years’ experience in analytics, metrics, finance or other similar role required
  • Extensive experience using Microsoft Office suite, specifically strong proficiency in Excel (e.g. pivot tables, lookups, and other analytical tools within), Access, Word, and PowerPoint
  • Experience with business analytics tools and reporting/dashboarding with a focus in report automation (Tableau, Cognos, PowerBI, etc.)
  • Extremely organized and process oriented with strong analytical skills and attention to detail
  • Ability to interact with employees at all levels of management, and communicate complex concepts clearly and effectively
  • Excellent verbal and written communication skills
  • Ability to prioritize and multitask while meeting tight deadlines
  • Ability to coordinate and liaise with multiple departments using strong project management skills
  • Sound judgment
  • Creative problem solving skills
  • Collaborative personality and a team player
  • Strong interpersonal and relationship building skills

Preferred Qualifications:

  • 5+ years’ experience in analytics, metrics, finance or other similar role
  • Experience in a large Corporate Legal Department or law firm preferred
  • Experience with SAP and legal time and billing systems preferred
  • Experience with legal project management principles

Required Education

Bachelor’s degree or equivalent work experience

Preferred Education

BA/BS degree with Finance, Accounting or other business related degree

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company, which is part of a business segment we call The Walt Disney Company (Corporate).

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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