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Legal Ops Analyst, Research & Library Sv

Apply NowApply Later Job ID 977744BR Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted May 19, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

The Corporate Legal Department seeks a Legal Operations Analyst, who as part of the Legal Operations team, will help shape strategy activation for the department. The Legal Operations Analyst will advance efficiency, productivity, and effectiveness, and foster collaboration and relationships.

Reporting to the Manager, Legal Operations for Research & Library Services, the Legal Operations Analyst will be responsible for research and instruction, digitization, and portfolio management of vendors and resources in support of Disney Legal’s global community. This is a great opportunity for someone who has working experience with online legal and business research platforms, likes to problem-solve, is analytical, organized, and detail-oriented. This person must have effective communication skills to consult with internal and external stakeholders, be proactive, and manage multiple research and resource requests at any given time. The Legal Operations Analyst will leverage industry-wide resources to help ensure meaningful solutions.


The person in this role will define and scope business needs, structure research and resource plans, analyze outcomes, and deliver insights that inform strategic decisions.

Improve usability and promote the adoption of tools, services, and education
  • Enhance law library intranet site, law firm memo, resource and training guides
  • Onboard Disney Legal members, manage subscription request forms, and provision resource access
  • Conduct regular and ad hoc training for use of law library intranet site and digital resources
  • Perform research for basic and complex legal and business requests using advanced research techniques spanning practice areas, industries, and local, state, federal and international jurisdictions
  • Analyze research results to deliver authoritative and relevant information, including a summary of applied search strategies and resources
  • Organize and update Research & Library Services Standard Operating Procedures
  • Gather metrics and generate routine reports that measure adoption of research resources, law library intranet site, and research services

Optimize resource portfolio and drive digitization efforts
  • Synthesize scope and requirements for resource requests and corresponding vendor responses to develop insight reports
  • Conduct contract searches to identify opportunities to leverage existing agreements or relationships
  • Exercise change management skills to boost digital adoption and reduce dependence on print materials
  • Organize and update portfolio data across all Disney Law Library collections and streamline invoice processing to produce and analyze budget reports
  • Troubleshoot technical challenges with users and vendors until resolved, and report on vendor updates and enhancements

Collaborate on projects that build relationships and improve operations
  • Assist in vendor management and building relationships with internal and external stakeholders
  • Contribute to vendor projects including tracking vendor data, creating templates, RFPs, risk identification and mitigation, and technology
  • Partner with all levels of staff and manage research projects independently using cost- and time-efficient strategies
  • Support efforts to improve overall efficiency and effectiveness of the department contributing ideas and suggestions
  • Collaborate on wider Corporate Legal and Operations projects as needed

Basic Qualifications:

  • A minimum of three years of experience conducting legal and business research.
  • Experience working in a large Corporate Legal Department or Law Firm required.
  • Working experience with LexisNexis, Law360, Intelligize, Westlaw, PLI, Courtlink, ALM, Courthouse News Service, PACER, Factiva, Bloomberg Law, TLO, public records, social media and other related legal/business research resources.
  • Working experience with Windows, Microsoft Office with proficiency in Excel, PowerPoint, SharePoint, Zoom and Teams.
  • Ability to work independently on multiple projects with minimal supervision using cost- and time-efficient methods.
  • Apply sound judgment, critical thinking, and creative problem solving skills.
  • Excellent verbal and written communication and influencing skills.

Preferred Qualifications:

  • 5+ years of experience conducting legal and business research.
  • Working experience with SAP, Concur, DocuSign, NetDocuments.
  • Experience leading process improvement initiatives.

Required Education

  • Bachelor’s Degree in Library Science, or related field.

Preferred Education

  • Master’s degree in library and information science, or related field.

Additional Information:


About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC Enterprises 18 Corp., which is part of a business we call The Walt Disney Company (Corporate).

TWDC Enterprises 18 Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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