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Manager, Production Technology Ops

Apply NowApply Later Job ID 10028308 Location Burbank, California, United States Business Studios Content Date posted Oct. 17, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

From movie concept to film production. You will innovate and deliver solutions that support a studio whose content is legendary and transcends generations.

We’re looking for passionate engineering Leader who understands new technologies at a rapid pace. You should be intimately familiar with production systems and be able to anticipate what your engineering team needs next to fulfill the next task. You will lead a lean, agile, self-sufficient team that knows how to operate and that provides production tools and cutting-edge solutions for all of the studios under the Disney umbrella. 

To be successful in this role, you must be innovative, a quick learner, have a strong understanding of systems, storage motion picture production workflows, you must also be an excellent communicator and work well in large cross-functional teams.

Your passion for engineering systems is visible to your team, stakeholders and in everything you and your team delivers. You take engineering for the business seriously, and that will help you make decisions that drive value every day.

You are:

  • A master problem solver. You take deep pride in your work and view each new problem as an opportunity for success; you approach challenges creatively, but methodically.

  • Comfortable with ambiguity. You face change with a cool head and persevere even if you do not have all the details; you are comfortable moving between projects and facing the uncertain because risk and change motivates you to evolve and innovate.

  • Technically astute. You rapidly learn new skills, grasping complicated technical information that often leaves others lost whether it’s product, industry, or hard tech knowledge, you absorb it quickly and are ready for more.

  • Goal oriented. You develop and actualize creative vision, mission, and strategy into a cohesive outcome through capable team management, tactical execution, and unrelenting focus on daily progress; you connect production demand and technology strategies to the solutions you deliver.


  • You will have a demonstrated ability to establish a technical vision and to execute on it.

  • You have exceptional experience in building and leading engineering teams.

  • You have a keen eye for strong engineering talent.

  • You lead and collaborate with engineers to ensure systems are designed to be scalable, and easily operated.

  • You design, and deploy film-maker systems, including on-Prem Show Kits with Cloud hybrid workflows.

  • You design and deploy systems in production timelines with high availability, and clear observability on-prem and in Cloud.

  • You serve as an escalation point to troubleshoot and resolve performance and reliability issues in production environments.

  • You ensure security best practice is at the forefront is embedded in our DNA and in all solutions provided.

  • You are effective at dealing with change: Able to transition in role or handle a significant modification or technology with minimal ramp-up time and with very little guidance.

  • You thrive in an outage situation and naturally drive the team towards a solution.  

  • You are comfortable leading initiatives and presenting to large groups.

  • You comply with corporate policy and remediate any compliance issues.

  • You have a thorough knowledge of monitoring/alerting tools to improve engineering response times.

  • You have experience authoring and driving Root Cause Analysis (RCAs) documentation.

  • You have a “Fail Fast” mentality.

Minimum Requirements:

  • Bachelor of Science in Computer Science or Electrical Engineering

  • 3+ years in managing engineering teams

  • 10+ years implementing solutions supporting Film/TV production with an emphasis on automation and security

Technical Requirements

Deep knowledge of:

  • Operating systems and systems management (e.g. Linux, OSX, and Windows)

  • Data center, network, and show application architectures.

  • Cloud deployments in Azure and AWS.

  • Scripting and development languages, including Python, Ruby, PERL, PHP

  • Playback systems used in visual effects, production and postproduction environments (e.g. Colorfront, Resolve, TweakRV, Clipster)

  • High performance file systems used in production (OneFS, StorNext, GPFS)

  • High performance storage solutions used in production (Quantum, Avid, DDN)

  • Media File Transport Solutions (e.g. Signiant, Aspera)

  • Hosting virtualization technologies (e.g. VMWare, KVM)

  • Production Security Systems (e.g. key management, encryption, vulnerability management)

Desired practical experience:

  • Managing highly diverse engineering teams in fast pace environments

  • Strong project management and resource planning experience

  • Experience working in Film or TV production environments

  • Knowledge of VFX pipeline and workflows

  • Analytical, organizational and decision-making skills

  • File System or hierarchical file system concepts

  • Content Management System

  • Smart, self-driven with a keen focus on and track record of exceptional delivery of innovative solutions

  • Familiar with public cloud environments (e.g. AWS, Google Cloud Compute)

  • Exposure to system management languages (e.g. Chef, Terraform, Ansible)

  • Operating systems and systems management (e.g. CentOS, Ubuntu, Windows)

  • Authentication toolsets such as Active Directory, LDAP, Ping Identity

  • Data center, network, and application architectures



Additional Information!:


About Studios Content:

The Studios Content group encompasses a collection of world-class entertainment studios that produce high-quality cinematic storytelling for both theatrical and streaming release. It is also home to Disney Theatrical Productions, producer of popular stage shows on Broadway and around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Pictures, which is part of a business we call Studios Content.

Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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