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Manager, Training & Documentation (PH)

Apply NowApply Later Job ID 867092BR Location Burbank, California, United States Business The Walt Disney Studios Date posted Oct. 01, 2021

Job Summary:

It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world-class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you.

The Manager, Training & Documentation leads crew training, onboarding, and documentation of protocols and process across productions globally. This highly visible role creates, delivers and communicates timely training experiences and documents in adherence with the most current production restart protocols of The Walt Disney Studios. The Manager, Training & Documentation will lead the Coordinator, Training & Documentation and will report into the Director, Crew Experience.


  • Drives creation of training materials and constant updates of key documents including but not limited to production protocols, operating guidelines, process mapping, training materials, update presentations to stakeholders, etc
  • Leads efforts to create and deliver creative, scalable and sustainable training programs and regular updates to a variety of stakeholders and audiences of all levels.
  • Meets regularly with partners in Human Resources, Business and Legal Affairs, Employee Relations, Enterprise Health & Safety, and Production Management to stay up-to-date with new information and issue management.
  • Partners regularly with the Managers and Supervisors, Health & Safety (H&S) on each production globally to ensure the most updates training materials and documentation are communicated to and understood by all involved with the production.
  • Partner with production to schedule and track weekly crew training and onboarding.
  • Oversee weekly onboarding with talent acquisition and human resources partners.
  • Manage the ongoing documenting of protocols and technical information
  • Create operating guides and tools for H&S team as well as film production teams

Basic Qualifications:

  • Experience designing and delivering training materials and experiences
  • Experience with highly technical documentation and processes
  • Strong organizational skills including project management and attention to detail
  • Strong proficiency with Microsoft Office Software including Excel and PowerPoint and also Word, Outlook, and cloud-based storage platforms
  • Strong written and verbal commination skills and able to communicate with and present to key production executives and TWDC stakeholders.
  • Experience working in either a corporate environment or production management role and comfortable communicating with all levels in both
  • Leadership mindset and influence skills to drive change
  • Flexible attitude and driven work ethic in an ever-changing and evolving landscape

Preferred Qualifications:

  • Comfortable and willing to deliver training and communication virtually via Zoom
  • Desire to continue development of production industry knowledge
  • Flexibility with schedule to connect with teams in various time zones

About The Walt Disney Studios:

For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies, episodic storytelling, music, and stage plays to consumers throughout the world. The Walt Disney Studios encompasses a collection of respected film studios, including Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios, and Searchlight Pictures. It is also home to Disney Theatrical Productions, producer of world-class stage shows.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Pictures, which is part of a business segment we call The Walt Disney Studios.

Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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