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Network Engineering Intern, Walt Disney Studios - Summer 2022

Burbank, California, United States

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Job ID 882091BR Location Burbank, California, United States Business The Walt Disney Studios Date posted Nov. 02, 2021

Job Summary:

Be a part of an innovative team and culture…
For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies and episodic storytelling from its iconic studios like Marvel, Twenty Century Studios, Motion Picture Production, Lucas Film, Blue Sky Studios, Pixar and The Walt Disney
Animation Studios.


Responsibilities:

A Day in the Life...
Our team works on all Service Operations requests/incidents via a ticketing portal called SysAid. We strive to meet our SLA requirements, providing the best customer service possible. We work very closely with the Implementation and Architecture teams.

The team’s day to day operations include:

  • Monitor and act upon incoming tickets to address client’s requests and issues in a timely manner
  • Monitor, report, and keep our global network infrastructure running smoothly (includes Campuses, Data Centers, POPs, Studios, Cloud Environments, Postproduction Facilities, and Postproductions Houses)
  • Pre-stage, load, and configure diverse network devices (firewalls, switches, access points, routers, load balancers, network appliances, etc.)
  • Deploy network infrastructure in diverse physical locations
  • Troubleshoot and isolate client issues related to network, storage, systems, digital media, video streaming, cloud, and application environments
  • Work with team members to deploy, and operate infrastructure globally to support the movie production and distribution process
  • Follow and implement Engineering Change Orders and/or Methods of Procedures with minimum or no supervision
  • Generate quality documentation on network issues, changes, updates, root cause analysis, troubleshooting techniques, and network analysis, including diagrams/templates. Exercise consistent rigor in maintaining documentation

Basic Qualifications:

  • Experience working with ticketing systems to resolve network inquiries
  • Experience troubleshooting layer 1 issues
  • Experience troubleshooting wireless issues
  • Understanding and experience reading, analyzing, and troubleshooting Syslogs
  • Understanding of Network Security principles and best practices

Required Education

Currently enrolled undergraduate or graduate student studying Computer Science, Information Technology, Network Engineering, Electrical Engineering or related field at an accredited college/university and returning to school following the internship.

Additional Information:

  • At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Must not have completed one year of continual employment on a Disney internship or program
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Program Length: The approximate dates of this internship are May/June - August/September 2022. Interns must be fully available for the duration of a 12-week assignment.


About The Walt Disney Studios:

For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies, episodic storytelling, music, and stage plays to consumers throughout the world. The Walt Disney Studios encompasses a collection of respected film studios, including Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios, and Searchlight Pictures. It is also home to Disney Theatrical Productions, producer of world-class stage shows.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Pictures, which is part of a business segment we call The Walt Disney Studios.

Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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