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Sr Mgr, Strategic Sourcing General Services

Apply NowApply Later Job ID 10053298 Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Sep. 15, 2023

Job Summary:

Senior Manager, Enterprise Sourcing – General Services

Job Overview

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Enterprise Sourcing (ES) team has been established to support all of the corporate functions’ Sourcing & procurement requirements. In addition, the Enterprise Sourcing team is responsible for supporting the business Segments in developing and executing Category Management strategies for Marketing & Media, Professional Services, Supply Chain Management, Human Resources, Facility Operation Services, Production/Production Tech, Design and Construction and Technology categories.  

The position is one of 4 key roles within the Corporate Services Sourcing function. The Senior Manager, Enterprise Sourcing – General Services, will lead and manage a team that is responsible for collaborating/coordinating on all facets of Category Management and Sourcing activities with the Corporate/Segment sourcing teams and Senior level Stakeholders in the General Services categories which include: Enterprise Benefits, Global Mobility, Employee Relations, Office Services and 3rd party Operational Services.

The focus of this role is to work with key stakeholders from each segment to make smart sourcing decisions in selecting service providers, to maximize the value in our investments, and to mitigate risks through smart contract negotiations. This includes responsibility for developing and delivering the General Services category strategies through Strategic Category Plans for the Walt Disney Company and collaborating with the International Category teams.

This position requires excellent communication and internal customer service abilities as the Senior Manager will be responsible for interfacing with Global & Local Sourcing/Finance/Business Unit clients on a regular basis. This person will also recommend and set procurement strategies/priorities along with the Director, Enterprise Sourcing, Corporate Services, in support of Global Sourcing and Procurement Plans.

The Senior Manager, Enterprise Sourcing – General Services will be accountable for establishing initiatives/projects part of Sourcing Annual Operating Plan with each respective Business Segment and will be accountable for delivering against them. The individual will also provide thought leadership on procurement/sourcing strategies regarding operations, processes and infrastructure improvements. This position will ensure consistency in approach and quality and depth of analysis during the procurement/sourcing process.


  • In alignment with the overall Category objectives, establish and manage AOP’s with each TWDC Segment with focus on;
    • Sub-category plans
    • Spend Influenced
    • Communication
    • Value generation/Savings/ROI

This will require bringing senior executives together from different Segment to develop common interests and strategies.

  • Responsible for the development and maintenance of the 3-5 sub-category plans in alignment with the Segment 5 year strategic Planning process and delivering against the targets set jointly by ES and the business segments.
  • Lead large projects/RFP’s/Pitches from source to contract.
  • Together with the Director, Enterprise Sourcing, Corporate Services, develop annual operating plans (AOP) for the General Services team and delivering against the targets set jointly by ES and the business segments.
  • Develop and implement tools to allow rigorous cost and market analysis to be completed by the Sourcing professionals
  • Ensure consistent application of procurement processes across constituent groups
  • Develop, implement, monitor and report performance measures that demonstrate value and ensure supplier performance
  • Build and maintain relationships with key Segment/Functional executives to ensure full understanding and support for sourcing & procurement initiatives – becoming a trusted advisor.
  • Track, and report savings, spending compliance and variances: communicate results with the Director, Enterprise Sourcing and selected stakeholders
  • Perform supplier performance reviews and supplier compliance audits in conjunction with the business as appropriate
  • Provide leadership, direction and management to the General Services sourcing team
  • Build/establish strategic relationships with key suppliers.
  • Serve as a business partner to Segment/Functional key stakeholders by identifying their critical business requirements and providing procurement services to meet/exceed their expectations
  • Provide rigorous cost and market analysis following the models established by Strategic Sourcing focusing on the total cost of ownership
  • Prepare for and execute clear, structured negotiations following the Strategic Sourcing process
  • Identify, develop and deploy best practice supplier management, procurement and Category management practices
  • Drive internal skill/capability development to broaden and build staff skill sets
  • Manage 6 direct reports that support the General Services sourcing category
  • Demonstrate exemplary integrity and ethics in all instances

Basic Qualifications

  • 10+ Years of progressive experience in Sourcing & Procurement
  • Minimum of 5-7 years’ leadership experience in a strategic sourcing and procurement environment
  • Executive presence, presentation and engagement.
  • Experience in leading & managing multi-cultural, geographically dispersed teams
  • Demonstrated capability to build/sustain high performance teams
  • Outstanding communication skills
  • Demonstrate the ability to work strategically and develop strong business cases for change
  • Demonstrate the ability to exceed the demands of various internal stakeholders across multiple business units and regions
  • 3-5 years Category Management Experience developing and implementing category plans for General Services Categories using a framework that includes: analysis, strategy, implementation, measurement and proven experience in creating category strategies
  • Detailed and structured cost/financial analysis experience
  • Strong negotiation skills with an ability to influence clients at all levels in the organization
  • Basic knowledge of technology as an enabler to driver value across various services

Preferred Qualifications

  • Internal/external business consulting experience desired
  • Experience in Media, Entertainment or FMCG Multinational Companies
  • Willingness to travel (position may require up to 10% travel)
  • Experience in Sourcing General Services in a Media & Entertainment or Consulting environment
  • Knowledge of General Services categories in International markets

Required Education

  • Bachelor’s degree required

Preferred Education

  • MBA or another quantitative discipline preferred

Company Overview

At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.

Additional Information

This position is a legal entity of The Walt Disney Company, an equal opportunity employer

The hiring range for this position in Burbank is $148,666 to $199,430 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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