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Associate Digital Analyst

Apply NowApply Later Job ID 913236BR Location Celebration, Florida, United States Business Parks, Experiences and Products Date posted Jan. 05, 2022

Job Summary:

Consumer Insight, Measurement & Analytics (CIMA) is a part of Disney Parks, Experiences and Products, and is a center of excellence leading strategy development and decision making through actionable data analytics, integration, and insights. Within CIMA, the Digital and Travel Operations Analytics (DTOA) team provides analyses across the digital modes used by Guests/customers. This role supports shopDisney.com, with additional support for related businesses, maximizing Guest satisfaction and helping to achieve the business’ goals, working on franchises including Disney, Marvel, Star Wars and more.

The Associate Digital Analyst supports the shopDisney digital ecosystem, including websites and mobile applications. They maintain, update, and distribute regular reporting to leadership, generate and collaborate with technical teams to implement requirements for analytics, conduct both planned and ad hoc analyses, and perform deep dives to tell the story of performance and deliver insights to a variety of audiences. They use their passion for data and digital technology to deliver insights that drive decision-making across the organization, including Marketing Strategy, Retail and Consumer Strategy, Technology, Product Development, and others. They collaborate across teams on best practices for digital analytics implementation, analysis and communication. To succeed, the Associate Digital Analyst will enjoy working with multiple partners, have a proactive approach, and use their ability to tell and support a story based on quantitative findings.

The team you will be joining is experienced, collaborative, and diverse in thought and background. This is a strong opportunity to improve your digital analytics skills while supporting a globally recognized brand and working with team members who are expert in the space and will take the time to teach and coach. In addition, The Walt Disney Company offers competitive benefits, structured mentorship programs, learning opportunities and internal groups for a variety of interests and backgrounds.

The role will report to the Sr. Manager of Analytics and have no direct reports.

Responsibilities:

  • Produce regular reporting with consistency and an eye for detail
  • Partner with other teams as a digital analytics expert, representing aspects like data collection and use cases for solving business questions
  • Collaborate with business, technology, implementation specialists, and analytics partners to determine data needs, and ensure the implementation and collection of that data
  • Maintain digital tracking on web and app for consistent analytics functionality/availability
  • Identify areas of opportunity for data improvement and participate in their implementation
  • Obtain and document project details for use as reference material across the team
  • Regularly execute quality assurance procedures to ensure accuracy of output
  • Design visually appealing, effective, and impactful reports for numerous audiences including views for executive leadership consumption
  • Prepare analytical plans, including milestones, hypotheses, and data sources necessary to complete complex deep dive analyses
  • Utilize business and analytical expertise to independently perform proactive analyses and communicate opportunities, optimization tactics, or issues
  • Use statistical rigor to solidify validity of findings and explain those concepts to non‑experts
  • Independently seek out data and information to round out analyses and confirm assumptions
  • Create succinct presentations to tell stories with a focus on actionable outcomes and present findings to all levels of the organization
  • Monitor and champion data quality

Basic Qualifications:

  • 6-12 months of analytics experience from prior jobs, internships, research, hackathons, etc.
  • Analytical mindset
  • Independent time management and prioritization skills
  • Strong communication skills (verbal, written, and visual)
  • Ability to thrive in a discipline where tools, technology and skills are constantly evolving
  • Ability to build strong collaborative relationships with partners/clients/team
  • A team player in a fast-paced, complex, and sometimes ambiguous business environment
  • Proactive curiosity to understand the “Why” behind performance, decisions, etc.
  • Ability to derive actionable insights from data and effectively guide decision-making
  • Demonstrated ability to apply statistical rigor to analyses (significance testing, regressions)
  • Ability to distill analyses into concise recommendations and present to various levels of audiences up to the executive level
  • Strong MS Excel skills
  • Interest in consumer products
  • Basic knowledge of finance/accounting concepts and constructs (such as fiscal year, debit, market cap)

Preferred Qualifications:

  • 6-12 months of experience using Adobe Analytics, Google Analytics/360 or a similar analytics tool
  • Understanding of ecommerce analytics and comparative strategy
  • Understanding of A/B testing and web/app optimization
  • 1+ years using statistical concepts in business context
  • eCommerce experience, preferably in the Direct to Consumer field.
  • Understanding of HTML/Javascript
  • Experience with query/scripting languages such as SQL, R, and/or Python
  • Proficiency with reporting tools such as Power BI, Microstrategy, Looker, etc.

Required Education

  • Bachelor’s degree or experience with digital analytics

Preferred Education

  • Bachelor’s degree in analytical/quantitative field – e.g. statistics, economics, mathematics, marketing analytics, finance, engineering
  • MBA or Master’s degree in an analytical/quantitative field or equivalent work experience


About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Consumer Products and Interactive Media, Inc., which is part of a business segment we call Parks, Experiences and Products.

Disney Consumer Products and Interactive Media, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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