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Imagine working side-by-side with industry leaders in your field of study. Imagine building upon the skills you've learned in the classroom within a family of legendary brands passionate about creating world-class experiences on a global scale. Now, imagine yourself in a paid Disney Professional Internship.

Collections Analyst Intern, Spring 2023

Apply NowApply Later Job ID 10015121 Location Celebration, Florida, United States Business The Walt Disney Company (Corporate) Date posted Sep. 21, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

Segment Description:

The Disney Worldwide Shared Services (DWSS) - Credit & Collections Department oversees the credit and collections function for The Walt Disney Company. In this capacity it is the purpose of DWSS - Credit & Collections to maximize profitable sales, optimize cash flow, and minimize bad debt loss by performing all aspects of customer collection and deduction management of the accounts receivable.

Be a part of an innovative team and culture… 

Because The Collections Analyst Team provides concise and timely communication to internal and external stakeholders, strong customer service and engagement are key in this role.  The team has a deep understanding of customer-to-cash processes and business models to yield efficient and effective collections.  They also negotiate complex customer settlement and payment plans, focuses on strategic accounts and escalates dispute resolution.

A Day in the Life...

As a Collections Analysis Intern, you’ll have the opportunity to:

  • Identify and manage collection trends that delay collection and provide guidance in order to avoid bad debt loss

  • Identify and resolve procedural and operational issues which could adversely affect collection of the accounts receivable

  • Contribute to the completion of monthly and quarterly reports, reserve recommendations, and consolidated accounts receivable reporting

  • Discuss with customers their business plans, credit risk, payments, risk mitigation, and process improvements

  • Work with business partners to implement appropriate strategies for managing the collection of the accounts receivable and resolution of disputes in support of North American Disney Businesses

  • Collaborate with Disney Business Leaders to mitigate risk to the accounts receivables and future revenue

  • Keep abreast of industry, market, and business conditions

  • Work with a team to lead in execution of escalated collection and dispute resolution of technical, account, and procedural challenges

  • Collaborate and solve problems – work with others to resolve significant issues, clarify or interpret complex information

  • Prepare and present Analyst presentations

What we are looking for… 

(Basic Qualifications) 

  • Strong interest in data analysis, accounting and business finance analysis

  • 1-2 years’ experience in related role or related school coursework

  • Working knowledge of MS Office, with specific skills in Excel

  • Strong analytical, research and problem solving skills

  • Strong attention to detail and accuracy

  • Possesses a drive for process improvements and the ability to problem-solve

  • Quick and eager learner with a “can-do” attitude

  • Able to successfully multi-task, prioritize and plan work activities as to use time effectively and be efficient

  • Highly detailed oriented, able to take effective notes and possess strong organizational skills

  • Always ready and willing to offer assistance and be a dependable team player

  • Able to be flexible and handle a multitude of urgent matters and last minute requests

  • Excellent interpersonal, communication, customer service and partnering skills

  • Demonstrated ability to handle confidential information

  • Proven ability to work well in a team environment and build relationships

  • Self-started who is able to work well independently and understands a sense of urgency

  • Passion for The Walt Disney Company and our products, offerings and services

(Preferred Qualifications) 

  • Experience with financial accounting analysis through coursework

  • Advance Excel skills with a knowledge of V-Lookups, Pivot Tables and/or SQL

  • SAP Experience

Required Education:

  • Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program

  • Pursuing Bachelor’s Degree (or recent graduate) in Accounting, Finance, Business, Economics and/or MBA Students

  • GPA of 3.0 or higher

Additional Recruitment Information: 

  • The approximate dates of this internship are January 2023 – June 2023

  • Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship.

  • Must not have completed one year of continual employment on a Disney internship or program

  • Must possess unrestricted work authorization

  • Must be at least 18 years of age

  • Able to provide own housing and transportation in the Orlando, FL area

    • Housing: We can possibly assist with housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here.

  • Strong candidates may be invited to complete a phone interview. We highly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected to move forward in the interview process. Note that this role description will not be accessible once the posting is closed. 

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Financial Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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