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Imagine working side-by-side with industry leaders in your field of study. Imagine building upon the skills you've learned in the classroom within a family of legendary brands passionate about creating world-class experiences on a global scale. Now, imagine yourself in a paid Disney Internship.

Collections Analyst Intern, Spring 2024

Apply NowApply Later Job ID 10060292 Location Celebration, Florida, United States Business The Walt Disney Company (Corporate) Date posted Sep. 19, 2023

Job Summary:

The Disney Worldwide Shared Services (DWSS) - Credit & Collections Department oversees the credit and collections function for The Walt Disney Company. In this capacity it is the purpose of DWSS - Credit & Collections to maximize profitable sales, optimize cash flow, and minimize bad debt loss by performing all aspects of customer collection and deduction management of the accounts receivable.

Be a part of an innovative team and culture… 

Because The Collections Analyst Team provides concise and timely communication to internal and external stakeholders, strong customer service and engagement are key in this role.  The team has a deep understanding of customer-to-cash processes and business models to yield efficient and effective collections.  They also negotiate complex customer settlement and payment plans, focuses on strategic accounts and escalates dispute resolution.

A Day in the Life...

As a Collections Analyst Intern, you’ll have the opportunity to:

  • Identify and manage collection trends that delay collection and provide guidance in order to avoid bad debt loss

  • Identify and resolve procedural and operational issues which could adversely affect collection of the accounts receivable

  • Contribute to the completion of monthly and quarterly reports, reserve recommendations, and consolidated accounts receivable reporting

  • Discuss with customers their business plans, credit risk, payments, risk mitigation, and process improvements

  • Work with business partners to implement appropriate strategies for managing the collection of the accounts receivable and resolution of disputes in support of North American Disney Businesses

  • Collaborate with Disney Business Leaders to mitigate risk to the accounts receivables and future revenue while keeping abreast of industry, market, and business conditions

  • Work with a team to lead in execution of escalated collection and dispute resolution of technical, account, and procedural challenges - collaborate and solve problems

  • Prepare and present Analyst presentations

What we are looking for - Please apply if you have…

(Required Qualifications)

  • Strong interests in data analysis, accounting and business finance analysis and experience in related role or school coursework

  • Working knowledge of MS Office, with specific skills in Excel

  • Suburb analytical, research and problem solving skills and strong attention to detail and accuracy

  • Possesses a drive for process improvements and the ability to problem-solve

  • Able to successfully multi-task, prioritize and work independently; quick and eager learner with a “can-do” attitude

  • Highly detailed oriented, able to take effective notes and possess strong organizational skills

  • Always ready and willing to offer assistance and be a dependable team player

  • Excellent interpersonal, communication, customer service and partnering skills

  • Able to be flexible and handle a multitude of urgent matters and last minute requests

  • Demonstrated ability to handle confidential information

  • Passion for The Walt Disney Company and our products, offerings and services

(Preferred Qualifications) 

  • Advance Excel skills with a knowledge of V-Lookups, Pivot Tables and/or SQL

  • SAP Experience

  • GPA of 3.0 or higher

Required Education:

  • Must be enrolled as a junior, senior or graduate student at an accredited college/university, or have graduated within the last 6 months

  • Pursuing bachelor’s or master’s degree (or recent graduate) in Accounting, Finance, Business, Economics or related field of study

Internship Eligibility:

  • Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship

  • Must not have completed one year of continual employment on a Disney Internship or Program 

  • Must be at least 18 years of age

  • Must possess unrestricted work authorization 

Additional Recruitment Information: 

  • The approximate dates of this internship are January 2024 – June 2024.

  • This internship is located in the Orlando, FL area.

  • Candidate must be available to work full time hours (approximately 40 hours per week) for the duration of the internship.

  • This internship is a primarily on-site position which will require a working, reliable internet connection as well as a quiet, dedicated workspace.  Candidates must be able to provide their own housing and reliable transportation for work in the Orlando, FL area.We can possibly assist with housing opportunities for Florida Based Professional Interns through American Campus Communities - For more information click here.

  • Strong candidates may be invited to complete a phone interview. We highly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected to move forward in the interview process. Note that this role description will not be accessible once the posting is closed. 

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Financial Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply NowApply Later

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