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DI Instructional Writer

Apply Now Apply Later Job ID 520501BR Location Celebration, Florida, United States Business Disney Parks & Resorts Brand Disney Parks & Resorts Date posted 02/07/2018
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

This full-time, salaried position supports content development specialists (instructional designers) in the design, development, and maintenance of content, tools, and resources that the Disney Institute uses with external clients worldwide. It is part of the Engagement Content Development team responsible for developing Advisory Service solutions that help clients adapt Disney approaches to service, leadership and employee engagement. This individual will write, develop, review, and edit instructional materials (facilitator guides, participant guides, teacher's edition manuals, video scripts, keynote slides, outlines, and other training materials) used in instructor-led programs, as well as collaborate with and support Content and Delivery Team members to understand the needs of external clients and write content and materials in partnership with both internal and external resources. This position will also collaborate with and support the Core Content team as necessary.



  • Partner with content team members and other DI Cast Members in support of copy editing and writing projects as assigned, and throughout the entire design process as needed
  • Learn and utilize Disney Institute’s approach to content design and teaching methodology
  • Support the team by proofreading, editing, and providing supplemental writing as necessary
  • Learn and apply the DI nomenclature, style, and brand guidelines as well as any client-supplied brand guidelines
  • Partner with graphic designers and other DI Cast in final copy editing to ensure consistency and accuracy of information when developing content prior to sending to print or delivering product to client
  • Observe real-time Core programs and Advisory services to gain perspective of implementation of content design
  • Ensure all writing assignments and materials are delivered on time and in scope
  • Creation of participant and facilitator materials
  • Develop reusable tools to support Engagement Managers in client engagements
  • Monitor delivery of content for quality and effectiveness using a variety of evaluation methods

Basic Qualifications

  • Excellent communication skills as a writer and copy editor requiring expert-level spelling, grammar, and punctuation
  • Ability to interview, research, and gather information to write content needed for a variety of audiences
  • Excellent project/time management skills, with strong organizational skills and attention to detail
  • Deep understanding of adult learning and organization improvement principles
  • Ability to understand business strategy and translate it into learning solutions
  • Demonstrated very strong written, verbal and presentation communication skills
  • Basic design skills to collaborate with Graphic Designers on layout of printed and other presentation materials
  • Strong skills in a Mac OS environment with proficiency in the use of MSWord using Macros, Acrobat Pro, Adobe InDesign, and Keynote applications
  • Update content as appropriate based on business needs and feedback from clients and partners
  • Proven ability to effectively collaborate with internal and external stakeholders
  • Ability to deal with ambiguity and fast-paced change driven by growth and client expectations

Preferred Qualifications

  • Prior Disney Institute experience
  • Prior adult learning/training and development experience
  • Prior external business leadership experience
  • Ability to localize content to multiple cultures and languages around the globe
  • Certified Professional in Learning and Performance through ATD

Required Education

  • Bachelor’s Degree in communications, writing, ISD, business, education, or related field or equivalent experience

Preferred Education

  • Master’s degree in communications, writing, ISD, business, education, or related field

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.
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