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Manager, Collections

Apply NowApply Later Job ID 10021720 Location Celebration, Florida, United States Business The Walt Disney Company (Corporate) Date posted Sep. 23, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

The Collection Manager (CM) determines and implements the appropriate strategy for managing the collection of the accounts receivable and customer claims in support of Disney businesses. The Collection Manager keeps abreast of industry, market, and business conditions.   This individual will provide overviews and alerts for high-risk delinquent customers of The Walt Disney Company.  The role collaborates with Disney business leaders to mitigate risk to the accounts receivables and future revenue. The Collection Manager meets with customers to discuss their business plans, credit risk, payment, and risk mitigation.  The CM ensures service level agreements are met with Disney businesses. The Collection Manager ensures DWSS Credit & Collection compliance with Corporate Policy and Procedures through collection and portfolio management.  This individual develops business cases and implements tools designed to foster efficiency and effectiveness.  The Collection Manager establishes goals and objectives which support Disney's business strategy. Responsibilities include performance management, talent development, succession planning, and hiring – Develop Teams.

Basic Qualifications:

  • 5+ years of Commercial Collection experience

  • Prior Leadership Experience – Leadership

  • Strong working knowledge of process flows and understanding of database systems

  • Excellent communication skills, both written and verbal, including enhanced ability to negotiate effectively – Communicate Effectively

  • Strong working knowledge of contracts as it relates to the management of collection

  • Demonstrated ability to collaborate effectively with internal  or external business leadership

  • Strong working knowledge of security instruments and their intricacies and management

  • Enhanced understanding of bankruptcies and other forms of business failures

  • Excellent leadership, influencing & executive engagement skills - Leadership

  • Advanced business presentation skills

Preferred Qualifications:

  • Knowledge of business systems

  • Knowledge of systematic collection tools

  • Knowledge of bankruptcy and insolvencies

  • Competency with the management of letters of credit

  • NACM Credit Business Associate (CBA), Credit Business Fellow (CBF) Certification, Certified Credit Executive (CCE)

Required Education:

  • Bachelor’s degree in Accounting, Finance, Business Administration

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Financial Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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