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Senior Analyst - Consumer Insight (PH)

Apply NowApply Later Job ID 887272BR Location Celebration, Florida, United States Business Parks, Experiences and Products Date posted Nov. 23, 2021

Job Summary:

Consumer Insight, Measurement & Analytics (CIMA) is part of the Finance organization within Walt Disney Parks and Resorts. CIMA influences decision making with integrated, objective, and actionable insights.

Within CIMA, the Consumer Insight team drives value by developing a deep understanding of consumers and Guests that is leveraged to identify improvement opportunities and influence key strategies across the business.

This Senior Analyst (Project Hire) role supports Disney Cruise Line and will need to effectively handle multiple assignments at once, across varied partner groups in a fast paced, dynamic environment.


  • Mine, analyze and synthesize data sources using various techniques including SPSS. Under limited supervision, interpret information to provide objective, clear and actionable insight.
  • Foster relationships with teammates, internal partners and external vendors, managing specific work-streams with limited guidance from leader.
  • Design research studies, with limited guidance from leader, applying appropriate methodological techniques to address business needs.
  • Develop survey questionnaires / discussion guides, with limited guidance from leader, that provide a platform for key insight and actionable results.
  • Communicate findings in a clear and compelling way.

Basic Qualifications:

  • Minimum of 3 years relevant experience in related field (e.g. marketing/sales, market research, business analytics, strategic planning …)
  • Demonstrated experience in quantitative and qualitative research and statistical / analytical techniques
  • Knowledge of statistical software (SPSS / SAS) required
  • Advocate of consumer-centric decision making philosophy
  • Demonstrated expertise in project management, including managing internal partners and external vendors
  • Flexible and nimble - can adapt and effectively prioritize competing tasks
  • Ability to partner and build relationships with various levels of the organization
  • Strong attention to detail within context to the business goals
  • Ability to interpret information to articulate a clear, compelling story
  • Demonstrated analytical and critical thinking skills
  • Demonstrated strong verbal, written and presentation communication skills
  • Demonstrated strong work ethic and high intellectual curiosity
  • Demonstrated proficiency in use of Excel for data analysis and Powerpoint for presentations

Required Education

Bachelor’s Degree

Preferred Education

Master's Degree

About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business segment we call Parks, Experiences and Products.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply NowApply Later

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