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Senior Facilitator

Apply NowApply Later NOTE: We have a new application system, please create a new account if you have not done so yet when applying. Job ID 10006400 Location Celebration, Florida, United States Business Parks, Experiences and Products Date posted Aug. 04, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

Disney Institute is looking for 2 Senior Facilitators (1 in Celebration, FL and 1 in Anaheim, CA) that will report to the Delivery Director and support a variety of clients. This posting is for the role located in FL.

You will blend and provide an array of learning solutions for external clients based on an in-depth understanding of Disney's best practices/approach to leadership excellence, employee engagement and quality service (3 pillars), complemented by personal business leadership experience. Your work will involve heavy facilitation and presentation of content to diverse audiences of all sizes. The Senior Facilitator shapes content including structure, visuals, participant guides, and supporting activities that align to the culture and desired outcomes of your client organization. Demonstrate an advanced ability to transfer concepts from ideas to observable actions, ultimately producing performance improvement and sustainable business results.

Responsibilities/You Will:

  • Communicate with external clients drawing upon leadership experience, business knowledge and Disney Institute insights to both understand client objectives and align learning solutions.

  • Facilitate and blend relevant insights, illustrations and examples across the 3 pillars of expertise in order to meet your client's learning objective without direction

  • Create program materials for blended content

  • Modify program length or flow based on client's learning goals

  • Lead train-the-trainer sessions for peers to ensure successful program and content delivery

  • Collaborate with functional partners to ensure highest quality and integrity products

  • Project Manage your client's learning experience, including pre-program consultation, functional partner support, content customization and facilitation

  • Collaborate with account management/engagement partners on learning sustainment strategies

  • Demonstrate the five (5) LAMMP (Leadership, Acumen, Management, Mastery, Presence) competencies: Personal Leadership, Business Acumen, Project Management, Content Mastery, and Stage Presence

Basic Qualifications/You Will Have:

  • 5+ years leadership experience

  • Demonstrated ability to adapt in a fast paced, ever-changing environment

  • Work in autonomous and structured environments without direction

  • Experience collaborating with and get partners, peers and clients on board and engaged. Leverage experts and raise important issues

  • Ability to influence others by addressing the most important concerns and proposing alternative solutions

  • Experience in content/material design and facilitation across a variety of clients and business types

  • Ability to understand business principles and communicate them back to external business leaders at all levels

  • Experience translating personal leadership experiences into stories that are relevant to your client's need while enhancing the learning points of the content

  • Organization, planning and project management skills

  • Presentation and facilitation experience with both small (<25) and large (>100) audiences both in-person or through a virtual environment

  • Demonstrated comfort in using technology to enhance learning and support important messages

  • Willingness to travel for business both domestically and internationally

Preferred Qualifications:

  • Walt Disney Company or Disney Parks, Experiences, and Products (DPEP) operational experience

  • Keynote and presentation software experience

  • Experience within adult training, learning and development

  • Experience facilitating learning experiences to a diverse business audience

  • Professional certification or association relevant for increasing human performance

  • Demonstrated experience with change leadership or organizational improvement

  • Experience establishing and sticking within timelines, budget, and resource use within a project/engagement

  • Prior external (non-Disney) business experience

Required Education:

Bachelor's degree

Preferred Education:

Master's degree

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at

About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Business Productions, LLC, which is part of a business we call Parks, Experiences and Products.

Disney Business Productions, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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