Senior Manager, Logistics Operations-Transportation at DISNEY Skip to main content

Senior Manager, Logistics Operations-Transportation

Apply NowApply Later Job ID 10028055 Location Celebration, Florida, United States / Kissimmee, Florida, United States Business Disney Parks, Experiences and Products Date posted Nov. 02, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

The Disney Logistics regional teams provides global logistics services within Disney’s Parks, Experiences and Products group. We make the impossible, possible. We do this through optimizing logistics processes and pushing the envelope to bring innovation to how we do logistics business. Now is your chance to join our talented team that enables our businesses to be successful.

The Opportunity:

We are looking for a Senior Manager, Logistics Operations to join our amazing team located in Celebration, FL.   This position will be part of the global Logistics leadership team that manages the flow of information and product for multiple TWDC businesses, optimizing costs and resources while meeting customer service policy commitments.

In this role you will be responsible for the overall success of our logistics programs, ensuring cost-effective solutions, reliable suppliers, and services; in line with the corporate policies and strategy as well as contributing to the customer business strategy and plans.  You will lead one of our operations teams.

In this role it is important we find someone experienced with using transportation management systems, that can analyze TWDC’s transportation spend and propose services and projects that optimize cost through utilization of system tools, processes, and resources.   


In this role you will focus on these core areas:

Daily Operations Management

  • Leadership of one of our logistics operations teams: International NAM import and export, domestic NAM regional operations or Retailer partnership programs
  • Develop strategies, policies, procedures, and team to optimize value of the entire function in creating a world-class logistics management group providing exceptional customer service

Network Optimization and Logistics Freight AOP

  • Manage Disney line of business finance freight budget AOP and COC
  • Logistics network flow optimization – lane, hub and flow selection and processes

Business lead in partnership with S&P for logistics provider procurement

  • Owns business/client relationship: current and future planned volume and spend, strategy, provider selection proposals, cost impacts and signoffs
  • Modes: International Ocean, Drayman, Int’l Air, 3PL, domestic OTR, rail
  • Carrier and lane allocations, forecasts to ensure space commitments, MQC commitments

Supply Chain Partner, Supplier, Client, and Team Performance Program Ownership

  • Partner SLAs, OGs
  • Partner and team performance KPI standards and dashboard program
  • Quarterly performance continuous improvement feedback sessions, corrective action plans

Logistics Projects/Programs

  • BCP Program Ownership: Continuously keep abreast of emerging industry changes and innovations through networking, publications, and professional organizations in order to maintain BCP programs that minimize risk
  • Transportation Policies Owner: regulatory standards and policies programs
  • Apply business acumen and financial rigor to lead new Clients, management toward decisions that maximize business performance drive improvements in service, cost or other areas as deemed necessary

Logistics Sustainability Programs


  • Provide leadership and guidance to establish a strong culture of great service, trust, problem solving, innovation, ownership, and respect
  • Build the team by hiring and developing great talent

Basic qualifications:

  • 7+ years’ logistics/supply chain experience. Highly experienced in the management of logistics operations. Knowledgeable of ISO guidelines and other applicable transport regulations and requirements for international shipping.
  • Demonstrated success in leading, managing and developing staff and high-performance teams.
  • Excellent relationship management skills with the ability to communicate and interact effectively and promptly with people from multi-functional and diverse backgrounds.  Demonstrated leadership skills in influencing departments and implementing and managing change. Ability to write reports, business correspondence, and policy/procedure manuals.
  • Experience with CRM: logistics providers, suppliers and client’s performance programs and dashboards.  Experience with Service policies, KPI standards and CIP process.
  • Optimization experience with supply chain optimization models and analysis in order to identify and drive optimal costs and services.  Experience in strategic planning and execution. Highly experienced in pitching logistics programs. Able to develop solution driven strategy plans to achieve goals, implementing business requirements and identifying timeline constraints, and risks.
  • Ability to manage the financial aspects of a department (budget prep and review, FIA reporting and monitoring freight expenses).
  • Computer literate.  High level of proficiency in Microsoft Office, SQL and Tableau.

Preferred qualifications:

  • ORACLE OTM experience
  • Project Management (PMP) certification
  • HazMat Certification

Required Education:

  • BS degree: Supply Chain, Logistics or Engineering Management discipline preferred.

Preferred Education:

  • MS, MBA degree in Supply Chain/Logistics

Additional details:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at


About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Parks, Experiences and Products.

Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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