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Sr Tech Project Mgr

Celebration, Florida, United States / Orlando, Florida, United States

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Job ID 917752BR Location Celebration, Florida, United States / Orlando, Florida, United States Business Parks, Experiences and Products Date posted May. 05, 2022 Flex Type Hybrid

Job Summary:

The Senior Technical Project Manager will identify and coordinate a set of related projects within a program, to manage their interdependencies in support of specific business strategies across Cast and Park Operations Retail Technology (CPOR). They will apply project management principles, practices, and techniques to lead and control project schedule, scope, quality, cost and performance risks independently, for multiple complex technology projects. The Senior Technical Project Manager will coordinate the activities of the project team by becoming familiar with project scope and objectives, as well as the role and function of each team member. The Senior Technical Project Manager will work closely with cross-discipline technology teams, leadership and business partners to understand technical and business direction, milestones and budget, as well as provide thought leadership to project management team.


  • Undertake project planning
    • Identify, plans, and coordinate a project plan, ensuring value to support specific business strategies
    • Plan the delivery of the project and its activities observing the mission and the goals of the organization
    • Develop long-term goals and objectives to achieve the successful outcome of the project
    • Maintain knowledge of resources and budget planning
  • Manage execution of project
    • Coordinate and facilitate delivery of project goals
    • Ensure timely completion of tasks, maintaining project schedule and target dates
    • Successfully assess project risks and formulates mitigation plans, successfully develops and updates project budgets as required, and delivers successful projects in a timely and cost-efficient manner as shown by project statistics
    • Lead high-priority matrix objectives, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams
    • Conduct project meetings at leadership and/or executive director levels
    • Develop and manage a project change control process as needed to ensure project team operates within the scope of change approval process
    • Provide input and feedback to project team members
    • Identify and evaluate the risks associated with project activities and take appropriate action to mitigate the risks
    • Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated; reevaluate current resources to determine project resource surplus and shortfalls
    • Ensure adherence to quality standards and reviews deliverables
    • Track progress and reviews project and project activities to make certain deadlines are met appropriately
    • Assess project and project issues and identify solutions to meet productivity, quality and customer goals
  • Prepare and execute project communication
    • Ensure all project stakeholders receive orientation and appropriate training observing organizational standards
    • Communicate with clients and other stakeholders to gain support for the program or specific projects, and to solicit input to improve the program
    • Liaise with managers to ensure the effective and efficient program delivery
    • Conduct regular program status meetings with all stakeholders, keeping the stakeholder's needs and requirements continuously in view
    • Work collaboratively with development staff and support staff to maintain thorough knowledge of capabilities, and to ensure precise communications between project teams and stakeholders
    • Create program presentations and reports for executive leadership, program sponsors and stakeholders
    • Present program status and issues to leadership through formal presentations
    • Proactively communicate program status, issues & risks to management
  • Supports project budget
    • Ensure that the project operates within the approved budget
    • Monitor all budgeted project expenditures
    • Ensure that all financial actuals for the project are up to date
    • Work with IT Project Controllers to monitor budget expenditures
  • Provide team mentoring and continues professional development
    • Mentor junior/mid levels of project managers regarding all aspects of the project life cycle and project management discipline
    • Continue professional development through attendance at meetings, professional seminars and conferences
  • Support CPOR Program/Project Management Office initiatives
    • Support the transformation of the CPOR Technology Program/Project Management Office
    • Effectively prepare and present technical and/or educational documentation of assigned projects to enhance the knowledge project team members
    • Continue professional development through attendance at meetings, professional seminars and conferences
    • Support leadership of project management team and helps define strategic direction of project management functions

Basic Qualifications:

  • Minimum 5 years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions
  • Technical project management expertise in digital customer experience for a global or national brand(s), working closely with technology, creative and user experience teams
  • Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
  • Ability to understand architectural and technical aspects of projects
  • Excellent organizational, communication (written and verbal) and time management skills with attention to detail
  • Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki
  • Understanding of Agile technical practices
  • Experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
  • Experience with budget tracking and complex cost-benefit analysis
  • Experience managing and prioritizing projects within the program and working seamlessly with various teams and stakeholders in a matrix organization
  • Experience working in a team-oriented, collaborative environment

Preferred Qualifications:

  • Technical project management experience in workforce management
  • Project Management Professional (PMP) Certification
  • Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)

Required Education

  • Four-year college degree in Information Technology, Business or related field

Additional Information:


This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Parks Technology Services Co., LLC, which is part of a business we call Parks, Experiences and Products.

Disney Parks Technology Services Co., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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