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Production Support Manager, Linux Systems

Apply NowApply Later Job ID R-03434 Location Emeryville, California, United States Business Pixar Animation Studios Date posted Aug. 19, 2022

Job Summary:

As the Linux Production Support Manager, you will lead a team of hard-working systems engineers to build outstanding technology experiences for all Pixar employees; providing comprehensive, people-focused support. The Production Support Team deploys and supports hardware and software for the Linux operating system. You are a people-focused leader with a desire to get things done. You provide clear direction and priorities; empowering your team to deliver outstanding support experiences. You encourage them to try new things and to grow. Our ideal leader has a track record of providing elegant solutions to sophisticated business problems, and a vision for IT's role in a constantly evolving film production environment. Most of all, they are passionate about technology’s role in facilitating productivity and creativity.

RESPONSIBILITIES:

  • Cultivate a culture of trust, responsibility, and excellence within the team

  • Manage daily, reactive work while also driving long-term projects to conclusion

  • Develop efficient, repeatable support practices that ensure the consistent delivery of excellent customer service experiences

  • Partner with others throughout the Studio to set shared priorities and resolve escalations

  • Craft clear and concise internal and user-facing documentation

  • Collect user feedback and leverage insights to improve service and support

  • Meet regularly with individuals on the team to seek and deliver candid, empathetic feedback and to find opportunities for career growth

QUALIFICATIONS:

  • 3+ years in Systems Administration, Engineering, or Engineering Management

  • 3+ years Linux experience

  • Experience with project management, leading technical teams, or coaching/mentoring other team members in a technical area

  • Excellent written and verbal communication skills spanning technical and non-technical audiences

  • The organizational ability to multitask effectively

  • Experience in film or television production is a plus

About Pixar Animation Studios:

Pixar Animation Studios, a wholly owned subsidiary of The Walt Disney Company, is an Academy Award®-winning film studio with world-renoinswned technical, creative and production capabilities in the art of computer animation. The Northern California studio has created some of the most successful and beloved animated films of all time, including “Toy Story,” “Monsters, Inc.,” “Cars,” “The Incredibles,” “Ratatouille,” “WALL•E,” “Up,” “Toy Story 3,” “Brave,” “Inside Out,” and “Coco.” Its movies have won 35 Academy Awards® and have grossed more than $13 billion at the worldwide box office to date.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Pixar Inc., which is part of a business we call Pixar Animation Studios.

Pixar Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

This position is with Pixar Inc., which is part of a business segment we call Pixar Animation Studios.

Pixar Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply NowApply Later

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