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Be Part of the Story

Specialist, Sales (Custom Trips)

Apply Now Apply Later Current 21CF Employees and Freelance / Contractors Apply Here Job ID R10010099 Location Evanston, Illinois, United States Business National Geographic Date posted Dec. 19, 2019

JOB DESCRIPTION

The Specialist, Sales (Custom Trips) is responsible for developing and selling Custom Trips for National Geographic Expeditions.

Responsibilities:

  • Trip Development: Successfully develop itineraries for private departures to assigned countries based on regional division. Secure costs from preferred operators, negotiate rates, create trip budgets, research NGS/NGM databases to identify NG content, write proposals, and detailed itineraries for each program. Make modifications to proposed itineraries as needed. For programs that are accepted, secure space, finalize registration materials with travelers. Develop high quality programs that are appealing to NG travelers and embrace responsible travel principles.
  • Sales: Manage traveler relationships and work with special interest groups. Respond to inquiries, understand the clients’ interest, and make recommendations on activities. Help the client understand the value of traveling with National Geographic and sell the program. Trip acceptances that meet/exceed financial goals. Excellent customer service that meets/exceeds expectations.

Requirements:

  • B.A. degree and at least 2 years of related experience and/or training.
  • Background in sales, customer service, trip development.
  • International travel experience to at least 2 different regions of the world. Experience working with luxury-oriented clients is a plus.
  • Excellent verbal and written communication skills. Candidates should also have the ability to clearly and effectively correspond with suppliers overseas where English is likely not their first language. Foreign language skills are a plus.
  • Proficient in Excel for program budgeting.
  • Demonstrated ability to anticipate problems, find creative solutions to challenging situations and present complicated information in a clear and simple manner.
  • Working knowledge of Microsoft Word, Office, Excel, PowerPoint and common Internet browsers and applications. A background using QuickBase or other databases or CRM software is a plus.
  • The candidate must be highly organized, able to multitask.
  • Manage a team and manage several travelers and proposals at the same time, across multiple destinations.
  • Attention to detail is critical. Unwavering accuracy, excellent and systematic organizational skills and flawless attention to detail is necessary.
  • Commitment to delivering the highest level of quality and service to clients and to responsible travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

About National Geographic:

National Geographic Partners LLC (NGP), a joint venture between Disney and the National Geographic Society, is committed to bringing the world premium science, adventure and exploration content across an unrivaled portfolio of media assets. NGP combines the global National Geographic television channels (National Geographic Channel, Nat Geo WILD, Nat Geo MUNDO, Nat Geo PEOPLE) with National Geographic’s media and consumer-oriented assets, including National Geographic magazines; National Geographic studios; related digital and social media platforms; books; maps; children’s media; and ancillary activities that include travel, global experiences and events, archival sales, licensing and e-commerce businesses. Furthering knowledge and understanding of our world has been the core purpose of National Geographic for 131 years, and now we are committed to going deeper, pushing boundaries, going further for our consumers … and reaching millions of people around the world in 172 countries and 43 languages every month as we do it. NGP returns 27 percent of our proceeds to the nonprofit National Geographic Society to fund work in the areas of science, exploration, conservation and education.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Global Adrenaline, Inc., which is part of a business segment we call National Geographic.

Global Adrenaline, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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