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Lead Infrastructure Platform Engineer

Lake Buena Vista, FL - US

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Job ID 700040BR Location Glendale, California, United States; Lake Buena Vista, Florida, United States; Orlando, Florida, United States Business Disney Vacation Club Date posted 30/08/2019

Job Summary:

The Lead Platform Engineer oversees highly-complex solutions to provide hosting services and platforms to various development teams and working in partnership with the Strategy & Architecture team to help drive the standardization and operational support of infrastructure solutions to support the company’s infrastructure needs. They are also responsible for maintenance, administration, and support activities, including software, platform, and configuration. The primary objective is to provide stability and resiliency for hardware, software, services and other advanced technologies supporting various lines of business (LOB’s). The Lead Platform Engineer builds best practices used in day-to-day operations and works with business units to plan, design, and implement large-scale, platform-oriented projects. The Lead Platform Engineer provides technical guidance and oversight and leads, coaches, and mentors the Platform Engineering team. The Disney Signature Experience team supports both our Disney Cruise Line and Disney Vacation Club Lines of Business. If you’re looking for a fun, fast paced environment where you can experience guest satisfaction first hand, Disney Signature Experience is the place for you!


  • Architects best practices used in the maintenance and administration of systems, including software platform, and configuration updates across multiple business units.
  • Defines the processes used in identification of the root causes of operational issues and leads to a root cause analysis as well as a permanent fix
  • Identifies and resolves problems and/or recommends solutions for implementation by others.
  • Oversees the development and implementation of tools, automation, and scripts to facilitate multiple platform maintenance, operational efficiency, reliability, and administration.
  • Architects development work to create tools that span multiple business units.
  • Leads, Plans and executes large-scale complex platform-oriented projects across Platform Engineering team that includes segment initiatives and updates to platform and infrastructure, products, and services.
  • Leads multiple levels of testing prior to release of new and upgraded platform and infrastructure, products, and/or services.
  • Uses data and metrics to plan for growth needs, plan upgrades, migration, and functionality.
  • Develops and reviews architecture, platform and infrastructure plans, develops and guides staff
  • Recognizes the need and takes action to mentor and train others as necessary
  • Designs, develops, test, deploys, maintain, and improves high-volume transactional software platform(s) and infrastructure
  • Leads the development and refinement of standards and best practices for the production environment based upon the needs of the supported business units.
  • Develops broad technical solutions that meet specifications and that impact future development and operations.
  • Writes solutions using advanced programming constructs and tools such as Ruby, Perl, Java, etc.
  • Present complex information, in communicable verbal or written format, to technical and/or business audience.
  • Act as a consensus builder and leader for change.
  • Operates with significant autonomy and discretion

Basic Qualifications:

  • 8 to 12 years of progressively related experience in Systems Engineering and/or software development.
  • 1 to 3 years of project or team lead experience
  • Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications
Advanced experience with:
  • Systems support
  • Azure & Azure DevOps
  • .NET
  • Web and Java applications, such as JSP, ASP; PHP; JavaScript; PERL; Python; VBScript or other programming language
  • Tools and middleware including Chef, Ansible, Terraform, MQ, TC Server, WebSphere
  • Open Source
  • Scripting
  • Bash
  • Enterprise operating systems (Linux, AIX, Unix, Windows)
  • Database software (Microsoft SQL, Oracle)
  • Storage
  • Apache Tomcat, IIS
  • Project management methodologies (Agile, Scrum, Waterfall, etc.)

Required Education

  • Bachelor’s degree in Computer Science, Information Technology, or similar field or related work experience

Preferred Education

  • Master’s degree in Computer Science, Information Technology, or related field

About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business segment we call Disney Vacation Club.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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