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Sr. Technical Program Manager

Glendale, California, United States / Seattle, Washington, United States

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Job ID 974005BR Location Glendale, California, United States / Seattle, Washington, United States Business Disney Media & Entertainment Distribution Date posted May. 12, 2022 Flex Type Hybrid

Job Summary:

Within the Business Operations organization the Senior Program Manager for Advertising Platforms is responsible for managing small through large-scale, complex projects in the Advertising Platforms area from initiation through closure. These initiatives involve daily hands-on management of technology activities utilizing Agile and Scrum based software development practices; and includes working cross-functionally with multiple technical teams to effectively deliver business solutions. This role requires leadership competencies, technical (PM) experience, and communications skills. The Sr. Program Manager is responsible for managing projects using DMED processes, tools and methodologies; this includes the development of the scope of work and the management of time, work-breakdown, cost, risk, and communications.

Program Manager Accountabilities:
• Accountable for driving execution and delivery of extraordinarily high-profile technical, product or software development projects from start to finish. Projects assigned to this level tend to be of the highest complexity and strategic priority.
• Performs all other responsibilities of a Program Manager at an expert level, plus:
• Forecasts project risks proactively; analyzes and communicates prioritized mitigation plans to stakeholders
• Understands all project domain components, including architecture, tools and deployment practices that development team is employing; can explain the purpose of component decisions at a high level
• Accountable for driving execution and delivery of highly complex technical programs from start to finish
• Performs all other responsibilities of a Program Manager at an expert level, plus:
• Assists in triage of other projects or programs and makes recommendations to senior-level leadership
• Serves as subject matter expert and "go to" person for guidance in program management discipline
• May Manage smaller teams of professional employees related to area of focus or expertise
• Defines, optimizes, and manages Agile project management ceremonies and processes at the team-of-teams level

Communications / Interactions:
• Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions
• Presents issues to and works with management and executive leadership to resolve critical resource conflicts
• Demonstrates expertise in technical project/program domain and able to confidently discuss with project team, neighbors, and stakeholders, including translating technical domain details to executive leadership


  • Own the creation and execution of program roadmaps, timing, and delivery
  • Partner with Engineering and Product Management to translate requirements and specifications to comprehensive execution plans
  • Scope projects into manageable chunks that enable us to quickly and efficiently meet iterative milestones
  • Work with multiple engineering teams across disparate workstreams to track progress for large initiatives related to your projects in a manner easily consumable by all partners
  • Understand the fundamentals of DMED Technology’s Ad Platforms business and systems and development priorities to reduce delivery delays due to conflicting priorities and business needs
  • Author detailed reports for program status, schedules, task assignments, risks
  • Investigate, track, and resolve open issues for any given project through clear communication with a wide array of partners
  • Participate in and lead investigations to understand, mitigate, and prevent quality issues
  • Identify inefficiencies in processes, and innovate with better, more efficient processes where needed for projects to be delivered effectively and on time.
  • Assists in triage of other projects or programs and makes recommendations to senior-level leadership
  • Serves as subject matter expert and "go to" person for guidance in their program management discipline
  • Presents issues to and works with management and executive leadership to resolve critical resource conflicts

Basic Qualifications:

  • 8+ years of experience in software program management
  • 3+ years of experience in an ad tech environment
  • 0-3 years of management experience
  • Experience in shipping multiple features or products simultaneously
  • Experience in Agile software development
  • Solid understanding of systems architecture, design, and implementation
  • Ability to actively identify dependencies/risks and work with engineering counterparts to mitigate these
  • Ability to interact with a diverse set of technical and non-technical partners
  • Strong attention to detail, excellent communication skills, written and verbal

Preferred Qualifications:

  • Direct experience with ad serving systems
  • Experience shipping entertainment and media applications for Xbox, PlayStation, Roku, Fire TV, SmartTVs, mobile phones or similar devices.

Required Education

  • BA/BS or equivalent experience required

This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

About Disney Media & Entertainment Distribution:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Disney Media & Entertainment Distribution (DMED) aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Media & Entertainment Distribution.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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