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Key Account Manager M/F Permanent contract

Apply NowApply Later Job ID 886700BR Location Île-de-France Region, France Business Disneyland Paris Date posted Nov. 25, 2021

Job Summary:

Disneyland Paris generates the majority of its revenue from the sale of stays and park tickets and has embarked on an expansion plan for Disney Parks, making the distribution of these products a major challenge for Disneyland Paris.
In order to adapt to the globalization of online tourism distribution, the sales development team is looking for a Key Account Manager for OTAs (Online Travel Agencies) to manage certain partners previously managed locally by the various European sales offices.

As an OTA Key Account Manager, you will work in support of the Indirect Sales Development Manager EMEA, and you will manage a portfolio of OTA clients whose revenues you will develop and complement our direct sales via


- Manage a portfolio of OTA clients: commercial relationship with partners, contract negotiations, analysis of results and achievement of objectives set by the manager.
- Negotiate marketing campaigns and animate partners' web pages in coordination with our marketing teams.
- Identify new areas of development / partners to develop sales through good data monitoring and constant monitoring of market developments and partner needs.
- Connectivity monitoring: support partners in the development and/or daily monitoring of connectivity with internal teams to develop partners' upsell capacity in a context of increasing revenues.
- Ensure a good commercial relationship with the European sales offices, Marketing and Revenue management teams with a sharing of information and best practices used.

Basic Qualifications:

Ideally Master 2, DESS, Grandes Ecoles Bac +4/5 specialized in digital/commercial with at least 5 years of digital commercial experience in tourism or leisure.
A first experience in an online travel agency is required, as well as a good knowledge of online distribution networks (practices, key operators...).
You master negotiation techniques, development and sales animation. Your interpersonal skills and your enthusiasm allow you to communicate easily, efficiently and to influence both directly and in project team mode.
Strongly results and solution oriented, your initiative and analytical skills allow you to create opportunities by demonstrating benefits, adjusting initiatives and achieving set objectives.
Your organization and your ability to step back will allow you to prioritize and implement the best actions.
You have a good command of the office package (reporting, presentations, etc.) and you must be fluent (oral and written) in French (C1 advanced) and in English (B2 intermediate advanced), ideally with experience abroad (work or study).

Additional Information:

The Disneyland Paris difference
A complete integration session and a wide range of training options for skills development.
Many career opportunities (internal promotion or horizontal mobility).
An exceptional, international and multicultural environment concentrated on a single site.
This professional opportunity places you at the heart of the business strategy on an international scale.
You will work with a wide variety of people.
Are you ready to take part in a wonderful human adventure? Join our Cast Members who share the same professional ambition: to bring the magic of Disneyland Paris to life for the millions of visitors who come to our parks every year?
All you have to do is apply, because we are ready to give you the means to make your talents shine!

Our destination is subject to the Health Pass requirement for all our visitors. It will also be required for some of our employees as of August 30, 2021.
Disneyland Paris is committed to offering its Cast Members the best possible working conditions for their professional development. In this context and to ensure optimal flexibility, jobs that do not require intervention or access to on-site facilities or applications and/or physical interaction may be performed on a telecommuting basis, with a minimum required presence of five days per month on site.
For more information on employment at Disneyland Paris, visit

About Disneyland Paris:

Disneyland® Paris is a company where dreams really do come true. Here, our Cast Members work on stage or backstage, in hundreds of professions. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe!

Creating dreams carries with it many responsibilities. For our resort, long-term development must be rooted in a sustainable tourism model. We have made important social & environmental commitments, which we seek to implement with the continuous involvement of our employees and stakeholders.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with EURO DISNEY ASSOCIES SAS, which is part of a business segment we call Disneyland Paris.

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Commitment to Safety

We are taking a responsible approach to creating environments that allow us to do what we do best- entertain and inform millions around the world. As part of our commitment to health and safety, COVID-19 vaccines are required for current U.S. salaried and non-union hourly employees, as well as all newly hired employees.
Learn more here.