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Assistant Restaurant Manager

Apply Now Apply Later Job ID 737231BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Jan. 08, 2020

Job Summary:

At Aulani, A Disney Resort & Spa, the Assistant Restaurant Manager will be responsible for creating a safe and fun atmosphere for our guests and cast members, all while motivating a large team to execute on high levels of quality and service standards. Each cast member needs to feel valued, supported and confident in his/her role in the show – you have the ability to make magic!

Our guests and cast members will look to you for guidance and direction so proven experience making operational decisions such as opening/closing locations are needed. You will administer performance observations, solve unique guest situations and ensure all safety and sanitation levels are upheld.

To be successful in this leadership position, strong job attendance is required. You may be leading a team in one or more of the following outlets to include Quick Service Dining, Poolside Dining, Table Service, Buffet Dining, In-Room Dining and/or Bar & Lounge.

Responsibilities:

At Aulani, A Disney Resort & Spa, the Assistant Restaurant Manager will be responsible for creating a safe and fun atmosphere for our guests and cast members, all while motivating a large team to execute on high levels of quality and service standards. Each cast member needs to feel valued, supported and confident in his/her role in the show – you have the ability to make magic!

Our guests and cast members will look to you for guidance and direction so proven experience making operational decisions such as opening/closing locations are needed. You will administer performance observations, solve unique guest situations and ensure all safety and sanitation levels are upheld.

To be successful in this leadership position, strong job attendance is required. You may be leading a team in one or more of the following outlets to include Quick Service Dining, Poolside Dining, Table Service, Buffet Dining, In-Room Dining and/or Bar & Lounge.

Basic Qualifications:

Please apply if you have:
  • Proven two years of Restaurant leadership experience
  • Must meet eligibility requirements to obtain a HI liquor card
  • Previous revenue responsibility of $1M annually
  • Able to demonstrate holding others accountable
  • Proven experience in cash handling
  • Knowledge of financial aspects of an operation
  • Demonstrated passion of guest service and cast development
  • Demonstrated ability to improve operational processes and efficiencies
  • Demonstrated strong partnering, organizational, and decision making skills
  • Proven computer skills
  • Demonstrated ability to develop, teach and work with a diverse team
  • Ability to work in a rapidly changing environment

Preferred Qualifications:

It would be nice if you have:
• A strong understanding of local ingredients and cuisine
• Demonstrated knowledge of wine and spirits
• Sommelier certification
• Proven 2 years of leadership in a AAA four or five diamond rated restaurant
• Knowledge of Hawaiian/Japanese language

Required Education

High School degree or equivalent

Preferred Education

Bachelor’s degree or equivalent

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business segment we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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