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Custodial/Housekeeper - Full-Time and Part-Time

Apply NowApply Later Job ID 996102BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Jul. 06, 2022

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
  • 100% full coverage of healthcare for you and your eligible dependents
  • 100% paid tuition at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
We’re looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for cleaning and maintaining all hotel property Guest rooms which includes cleaning full kitchen areas, bathrooms, balconies, bedrooms, closets, furniture, art décor, windows, create special touches, placing special amenities and collateral in rooms, and changing linens and overall upkeep of guest rooms.

Responsibilities:

Housekeeper (AM/PM)- cleans approximately 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture
  • Change bedding (bed sacks, blankets, duvet covers and inserts where applicable on specified days)
  • Vacuuming and edging carpets, including underneath all furniture, and removing carpet “spots”
  • Clean and touch up windows, walls and baseboards
  • Clean patios/balconies, walls, floors and furniture
  • Fold towels (may require special touches such as folding towels a certain way and crimping toilet paper and tissues)
  • Cleaning of entrance of room including front and back of entrance door, surrounding wall area.
  • Replace amenities in guest rooms
  • Change shower liners/shower curtains, bed pads, etc.
  • Replace glasses, mugs and carafes when servicing rooms; Includes cleaning coffee filters
  • Change iron board covers as needed
  • Stock cart/baskets and take inventory of amenities/linen/terry needed to replenish rooms
  • Deep cleaning of entire room and bathrooms on specified days
  • Perform nightly turndown duties for VIP level and specified guests

Custodial- Housekeeping Custodial Cast Members play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping Custodial role is responsible for cleaning and maintaining all hotel property. Custodial Cast Members are responsible for cleaning the Resort’s on stage and backstage locations including all interior and exterior public areas. Our Hotel Custodial Cast also clean Restaurants, Rest Rooms (Guest and Cast), pool area, lobby, meeting rooms, Spa and Utility/Support with Guest interaction. Graveyard responsibility also includes some guest room cleaning and room deliveries.

Basic Qualifications:

  • Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times
  • Proactive-immediately communicates concerns and reacts to situations
  • Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products
  • Some roles require additional specialized training in both procedure and ergonomic principles
  • Willing to get dirty and clean up others’ messes
  • Enthusiastic about interacting and helping guests
  • Self directed and able to complete repetitious tasks while maintaining quality
  • Comfortable working in fast paced, goal driven environment – (~14 rooms/day)
  • Typically works alone in guest rooms for most of the shift
  • Availability Requirements:
  • Training Availability: 3 – 4 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training

Preferred Qualifications:

  • Enjoys cleaning
  • Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments)
  • Previous experience in a self directed role requiring little follow up /supervision
  • Knowledge of Hawaiian/Japanese language preferred

Additional Information:

SCHEDULE AVAILABILTY
This role is Full-Time and requires full availability for any shift.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.

SUBMITTING YOUR APPLICATION
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Keyword: AulaniCasting, Aulani Casting, Housekeeping

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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