F&B Server Assistant ('AMA 'AMA)-Full Time,$16.25/Hour+Gratuities
Apply Now Apply Later Job ID 1230920BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Sep. 25, 2024Job Summary:
Responsible for creating an exceptional Aulani dining experience. Assist Severs as necessary to provide exceptional Guest service while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. May be responsible for greeting guests, for running food & drink orders and delivering items to guests in a timely manner. May assist server with bussing and anticipating other Guests needs.
Responsibilities:
- Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
- Responsible for welcoming and interacting with Guests in a positive and friendly manner
- May deliver orders to the Guests in the pool service area
- Delivers orders using designated pivot points
- Checks receipts and assembles the order for the Guest
- Knowledge and understanding of kitchen safety and sanitation including temperature requirements
- Has good judgment of food quality and production, understands the impact of spoilage
- Ensures that the food presentation is fresh and up to quality standards
- Replenishes food and other serving items on the serving line as necessary
- Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
- May pre-bus tables or seat guests
- May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
- Replenishes supply of clean linens, silverware, glassware and dishes in dining room
- Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
Basic Qualifications:
- Must meet state requirements to obtain Hawaii Liquor Commission card
- Must be at least 18 years of age
- Excellent Hospitality skills
- Ability to multi task and work in a very fast paced environment
- Speed, accuracy and efficiency are required and ability to work well under pressure
- Demonstrated ability to own and resolve guest situations
- Self-directed (can complete tasks with minimal supervision)
- Willing to follow instructions & take direction
- Flexible/adaptable
- Supportive of other cast working on your team
- Can complete repetitious tasks while maintaining quality
- Strong verbal communication skills
- Willing to work outdoors even in inclement weather
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
- Frequent bending, twisting and kneeling
- Frequent lifting and balancing of bus trays between 45-75 lbs
- Constant use of hands
- Frequent pushing/pulling up to 100 lbs, occasionally up to 150 lbs
- May work indoors or outdoors
- Constant walking/standing
- Constantly push/pull up to 10 lbs, frequently up to 25 lbs and occasionally up to 75 lbs
- Exposure to chemicals (cleaning supplies). Latex gloves required when working with food product
Preferred Qualifications:
- Previous restaurant experience; understanding of full service environment
- Previous fine dining/table service experience preferred
- Knowledge of Hawaiian/Japanese language preferred
Additional Information:
SCHEDULE AVAILABILTYFull Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $16.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Aulani, A Disney Resort & Spa:
Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.
Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.