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Food & Beverage Poolside Operations (CASTING FOR DECEMBER 2019)

Apply Now Apply Later Job ID 709401BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Oct. 29, 2019

Job Summary:

We are now hiring for opportunities starting in December of 2019.

Do you have a passion for serving others? If so, consider supporting the Guest experience as a Poolside Server, Poolside Server Assistant or a Food & Beverage Host/Hostess. You may work in one of the following Food & Beverage locations:

ULU Cafe - Guests can enjoy breakfast, lunch or dinner at this poolside venue that offers fresh poke bowls, flatbread sandwiches, hot meals and on-the-go selections.

Mama's Snack Shop - Guests can enjoy a quick bite on-the-go at this walk-up shack serving fish and chips, chicken tenders, coconut-breaded shrimp and more.
Pāpālua Shave Ice - Guests can cool off poolside with fruity and refreshing shave ice offered in a variety of tropical flavors.

‘Opihi's - Guests can satisfy their appetite with on-the-go selections at the Ko Olina Beach.

Poolside Service - Our Cast Members deliver appetizers, salads, burgers, flatbreads, and hand crafted cocktails to our Guests, so they can continue to enjoy the Recreation offerings at Aulani, A Disney Resort & Spa.


Apply today to be considered for one of the following roles.

Poolside Server - Responsible for greeting Guests and creating an exceptional Aulani dining experience. Poolside Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required.

Poolside Server Assistant - Responsible for supporting the Guest experience by supporting the Poolside Server. You will deliver food and beverage to our guests, assist in bussing and anticipating the Guests needs. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required.

Food & Beverage Host/Hostess - Responsible for greeting and interacting with Guests in a positive and friendly manner that may involve greeting, seating, completing to-go orders. May be responsible for short order cooking, packaging, vending and preparing items for our Guests. You must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules to provide excellent service.

Basic Qualifications:

  • Must be at least 18 years of age
  • Willing to work outdoors in all types of weather conditions and around nature
  • Must meet state requirements to obtain Hawaii Liquor Commission card
  • Will verify ID's when vending and serving alcohol
  • Must be comfortable cash handling
  • Will work around water
  • Possess excellent hospitality skills
  • Ability to multi-task and work in a very fast-paced environment
  • Excellent memorization skills
  • Speed, accuracy and efficiency are required, as well as the ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • An understanding of the pivot system - a seating and order-taking method

Preferred Qualifications:

  • Previous restaurant experience; understanding of full service and quick service environment
  • Previous outdoor work experience preferred
  • Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands
  • Knowledge of Hawaiian/Japanese language preferred

Additional Information:


Part-Time: Requires full availability for any shift, a MINIMUM of THREE (3) days per week - Saturday AND Sunday required.
For training purposes, extended availability for up to four (4) weeks may be required immediately following the start date.

After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: Aulani Casting

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business segment we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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