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Sous Chef

Apply NowApply Later Job ID 983648BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted May 24, 2022 Flex Type On-Site

- This role is considered on-site, which means the employee will work from a Company designated location on an ongoing basis.

Job Summary:

Create and inspire the culinary vision and provide coaching and guidance to culinary cast members and guest service managers. Serve as the steward and gatekeeper to maintain the integrity of the storyline and role in the show.

Monitor product quality by tasting food, observing quick service operations, and by regularly speaking with Cast Members and Guests. Create/ develop unique food offerings and set trends and innovative unique culinary experiences. Ability to interpret industry trends while inspiring and influencing Cast members.
Be a role model of exceptional culinary skills, cuisine savvy, professional behavior and the culinary code of ethics. Develop and nurture a relationship and partnership with the Front of the House and Resort partners to provide a seamless Guest Experience.


  • Provide leadership and support to all culinary cast, creating a positive environment that encourages ownership and accountability that meets or exceeds business expectations.
  • Ensure high quality guest service & food quality standards for all restaurant outlets through coaching and accountability measures.
  • Foster an environment that promotes creativity and innovation and welcomes and embraces change.
  • Assist in the creation and development of unique food offerings that provide our guests with a variety of selections.
  • Inspire the creation of cutting edge cuisine
  • Provides direction for culinary education for culinary cast members.
  • Execution of all menu and specific recipes for each menu item including costing, timing, quality, temperature, portion and presentation.
  • Serve as a leader that instills the Disney Culture of Diversity, Equity & Inclusion
  • Serve as a representative and agent of the Aulani & Disney brand
  • Be knowledgeable and able to communicate directly with guests that have special allergies or dietary restrictions.
  • Encourage an inclusive climate of interactions, invite diverse perspectives and ideas, and seek involvement based on transparency, inclusivity and guest centricity in day to day activities
  • You will assist operation daily, placing orders, ensuring cast prep sheets and side work sheets are complete, updating payroll daily
  • Mentor and share professional and culinary expertise, as well as depth of experience with Cast
  • Model professionalism and leadership
  • Foster a positive environment that builds community and trust by supporting the delivery of Five Keys Basics and modeling the Disney Leader Basics.
  • Serve as a leader and teacher of excellence in safety, courtesy, inclusion, show, and efficiency. Serve as a leader that teaches and instills Aulani Values of Kaulike, Kuleana, Laulima, Malama, ‘Olu’olu.
  • Ensure safety and sanitation levels are upheld in accordance with State of Hawaii and WDP&R standards and regulations.
  • Provide leadership to ensure consistent, high quality Guest Service standards within the operation through coaching and accountability measures while promoting innovation and creativity in an environment that welcomes and embraces change.
  • Effectively manage food and labor-related costs, while minimizing food waste in efficiency.

Basic Qualifications:

  • Minimum 3 years of culinary management experience
  • Ability to build relationships within the resort
  • Demonstrated ability to work with and develop a diverse team
  • Demonstrated good organizational and time management skills
  • Ability to develop, motivate, mentor and coach
  • Understand and demonstrate fundamentals of cooking
  • Proven computer skills in Word and Excel
  • Ability to work in a rapidly changing environment
  • Understand and demonstrate fundamentals of cooking
  • High school degree or equivalent

Preferred Qualifications:

  • Associate in Culinary Arts or formal apprenticeship program (Or Tenure Work Equivalent)
  • Current or previous culinary experience in Hawaii
  • Attained Food Safety Certification

Required Education

  • High school degree or equivalent

About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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