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PH-Merchandise Systems Administrator

Apply NowApply Later Job ID 966112BR Location Kissimmee, Florida, United States Business Disney Parks, Experiences and Products Date posted May 05, 2022 Flex Type Hybrid

Job Summary:

GLOBAL SOURCING COMPLIANCE & OPERATIONS is part of Disney Parks Experiences and Products and functions within the Global Product Creation (GPC) organization. The GPC organization is focused on product/merchandise strategy, product & design, product R & D/innovation, and merchandise sourcing. Through these centers of excellence, we deliver high quality, innovative products that are safe and responsibly sourced to consumers in all retail channels around the world, while supplying a unique guest experience. Global Sourcing Compliance & Operations cultivates a thriving team and strong partnerships around the world and partners with best-in-class suppliers to consistently evolve our quality, sustainability, and risk management initiatives to drive productivity and profitability through strong internal/external partnerships and proactive mitigation of cost drivers. The team works towards continuously improving supplier relationships and cultivation of global and cross-functional partnerships.


  • Execute daily operational activities related to EDI and other interface platforms including mapping, operational monitoring, and error handling.
  • Support the internal change control activities including preparation/documentation.
  • Responsible for follow-up with partners once innovative solutions are moved to production to ensure successful implementation.
  • Provide support to internal business clients on data quality and integrity
  • Provide B2B solutions to support available, reliable, secure, and well performing environments for EDI and Application Interface platforms.
  • Manage Supplier set up and data integrity in Kleinschmidt.
  • Daily support/maintenance of EDI activity for Disney Theme Park Merchandise.
  • Daily matching of Kleinschmidt/SIMBA EDI data and password/e-mail resets.
  • Identification/resolution of EDI production problems with Kleinschmidt/SIMBA/IT
  • Partner with warehouse to identify/resolve ASN issues including supplier follow-up.
  • Manage Kleinschmidt WEB EDI mailbox including resolution of internal/external Purchase Order Revision and ASN problems.
  • Partnering with SIMBA/IT teams to enable future system enhancements, prepare proposals and assist with testing, roll-out and training for current/future Purchase Order website enhancements.

Basic Qualifications:

  • Two plus years related professional experience with considerable experience in a EDI platform
  • Intermediate Excel
  • Candidates must be detail oriented and possess a collaborative/partnering work style.
  • Excellent interpersonal and communication (verbal and written) skills required.

Preferred Qualifications:

  • BA/BS preferred.
  • Solid analytical and organization skills.
  • Intermediate Power point and Word experience is preferred.

Required Education

  • 2-year college degree or equivalent
  • 1 to 3 years of related experience

Preferred Education

  • 4-year college degree
  • 3 to 5 years of related experience

Additional Information:


This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Distribution, LLC, which is part of a business we call Disney Parks, Experiences and Products.

Disney Merchandise Sourcing & Distribution, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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