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Senior Logistics Process and Integration Manager

Apply NowApply Later Job ID 10000516 Location Kissimmee, Florida, United States Business Parks, Experiences and Products Date posted Jul. 14, 2022 Flex Type Hybrid

- This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Job Summary:

Senior Logistics Process and Integration Manager

At Disney, we are storytellers. We make the impossible, possible.  We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

This position will be part of the global Supply Chain Logistics leadership team that manages the flow of information and product for multiple TWDC businesses; optimizing costs and resources while meeting customer service policy commitments. This team is responsible for managing the transportation system that supports the inbound and outbound freight for different areas within Consumer Products, Games and Publishing (CPGP) in the division of Disney Parks, Experiences and Products (DPEP).

The Senior Logistics Process and Integration Manager is responsible for identifying, creating and analyzing business process flows, master data requirements and user requirements as it pertains to logistics business practices and technology solutions as well as contributing to the customer business strategy and plans. They are also responsible for gathering and documenting systems user requirements, overseeing logistics optimization projects and LOB engagements as well as logistics business intelligence design and implementation. Daily, there is dashboard reporting and maintaining system data integrity. This role will also analyze TWDC $362M spent in annual transportation and propose projects that optimize cost and processes of the functional life cycle of a shipment while tracking and delivering on ROI value.


  • Break down transportation spend and propose services and projects that optimize cost through utilization of system tools and processes
  • Analyze and maintain logistics models to support service policy metrics for our Clients (e.g. estimated landed cost estimates/actual, cycle time, alternative transit costs, etc.)
  • Liaison between IT support team and logistics department for requests pertaining to the transportation support system and prioritizing requests
  • Operational feasibility – strategic fit, who benefits, can we support, cost ownership, labor and processes
  • Create the business requirements documentation which aligns the high level business process to functional designs using standard requirement and modeling techniques
  • Lead and partner with the business technology teams to define software requirements to fulfill business strategies
  • Setup and functional test all reporting and maintain reporting requirements documentation, configuration, user acceptance and training program
  • Responsible for the management of the data warehouse and business intelligence solution as well as BI data collection, presentation, and dissemination
  • Provide leadership and guidance to the team and our clients to establish strong culture of trust, problem solving, innovation, ownership and respect
  • Manage small team of support specialists (2) who work with US domestic Disney suppliers utilizing the OLIVER (OTM) system

Basic Qualifications:

  • 3+ years of experience in an analyst role
  • Functional and technical expertise in logistics management processes
  • Experience using SQL and T-SQL as well as ORACLE OTM or equivalent
  • Effective partnership and communication skills
  • Strong organization, prioritization, and time management skills; ability to multi task
  • Excellent analytical skills
  • Critical thinking and problem solving skills to assess logistics opportunities and provide actionable outcome based solutions
  • Experience designing, implementing and administering databases and database systems
  • Understands Data Architecture Principles and Practices
  • Demonstrates process flow mapping skills
  • Ability to deliver analysis and data on operational performance
  • Understand how core processes deliver value and meet the organization’s defined business objectives
  • Demonstrates a broad understanding of the logistics value chain and industry applications

Preferred Qualifications:

  • Certification in Project Management (PMP), Business analysis (CBAP), ITIL, Six Sigma and supply chain a plus
  • Experience managing a small team

Required Education:

  • Bachelor’s degree in Business Administration, Information Systems/Computer Science or Supply Chain/Logistics Management

Preferred Education:

  • MS or MBA in Systems Engineering, Quality and Reliability of Systems, Supply Chain Management a plus

Segment Overview:

Consumer Products, Games and Publishing (CPGP) is the division of Disney Parks, Experiences and Products (DPEP) that brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – and experiences that can be found around the world, including on the shopDisney e-commerce platform and at Disney Parks, local and international retailers, as well as Disney store locations globally. The business is home to world-class teams of product, licensing and retail experts, artists and storytellers, and technologists who inspire imaginations around the world.

About Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Parks, Experiences and Products.

Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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