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Workers Compensation Claims Representative

Apply NowApply Later Job ID 901725BR Location Kissimmee, Florida, United States; Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Jan. 04, 2022

Job Summary:

“We make magic.” That’s our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!


The qualified candidate will be responsible for the investigation, management, and disposition of Florida workers' compensation claims for the Walt Disney World Resort and affiliated companies. Candidates should be comfortable presenting training and information sessions to an audience and to leaders across the Resort. The qualified candidate will participate in initiatives to meet department’s goals. Candidates must be willing to have periodic on-call responsibilities, which in some cases will necessitate responding to incidents after hours.

Basic Qualifications:

  • Florida 6-20 All-Lines Adjuster license in good standing
  • Minimum of three years workers compensation claims handling experience
  • Demonstrated ability to administer litigated claims, including experience in depositions, hearing testimony, mediation, and comprehensive case evaluation
  • Demonstrated ability to effectively solve problems and make decisions
  • Proven ability to deliver concise and informative written summaries in memo and presentation format, with appropriate business writing and usage of professional grammar
  • Proven ability to communicate and work with all levels of Cast Members
  • Ability to work under deadline pressures and effectively prioritize multiple tasks in a fast-paced environment
  • Demonstrated strong relationship-building, negotiating, and influencing abilities
  • Demonstrated ability to handle confidential information
  • Demonstrated strong organizational skills
  • Demonstrated excellent time management skills
  • Demonstrated familiarity with automated claims administration and management systems
  • Demonstrated understanding of medical and legal terminology
  • Ability to complete compliance related claims documentation to support federal and state reporting
  • Computer proficiency within a Windows environment, including Outlook, Word, Excel, PowerPoint, and TEAMS
  • Ability to work in multiple computer programs and in a paperless claims environment.

Preferred Qualifications:

  • Five years claims handling experience adjusting Florida Workers' Compensation claims
  • Proven Third Party Administrator or Employer Self-Administered workers' compensation claims handling
  • Proven bilingual ability

Required Education

  • Bachelor’s degree or equivalent experience

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call The Walt Disney Company (Corporate).

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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