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Business Relations Coordinator

Apply Now Apply Later Job ID 886689BR Location Lake Buena Vista, Florida, United States; Orlando, Florida, United States Business Walt Disney World Resort Date posted 11/23/2021
The Business Relations team has an immediate opening for a Business Relations Coordinator working with external and owned and operated retail locations. As a member of the Business Relations team, you will provide daily support to Operating Participants at Disney Springs.

This position is located at the Walt Disney World Resort in Lake Buena Vista, Florida.


As the Business Relations Coordinator you will provide support and handle the daily clerical and operational needs of the Operating Participants and the Business Relations team at Disney Springs. You will establish and maintain processes, and support the Business Relations Managers in executing pre-determined strategies, and ensure communication to Operating Participants is timely and consistent. You will share communication amongst all partners in regards to Operating Participant events, maintenance and show quality, and all other property anomalies determined by the Business Relations Managers. Additionally, you will walk the entire Disney Springs property on a regular basis to report on the adherence to safety and show policies.

As a Coordinator you will also support the Business Relations Manager with the planning, organization and coordination of Commercial Marketing and Event initiatives, including but not limited to: Company-initiated activations, marketing content input requests, and Special Events & Media operation activity. This also includes attending initial conceptual meetings, collecting content input from a variety of lines of business, site license agreements, be on site support for the event ensuring proper execution and communication, gather results from the event, share findings and end-product with participants, and recap successes and opportunities. For Convention Buy-outs, you will support the Operating Participant location by communicating property needs, logistics, and other necessary approvals.

Basic Qualifications

  • Minimum 2 years of experience within Walt Disney World operations
  • Proven knowledge and understanding of Walt Disney World policies and procedures
  • Demonstrated strong partnering skills
  • Demonstrated strong written and verbal communication skills
  • Demonstrated ability to handle confidential information
  • Demonstrated computer proficiency within a Windows environment
  • Ability to utilize Disney Technology systems such as MATRA, Business Objects and a la carte
  • Ability to be flexible with work schedules including weekends and holidays

Preferred Qualifications

  • Experience supporting multiple lines of business or events
  • Operating Participant Experience/3rd Party Vendor Experience
  • Food and Beverage and Retail Event knowledge and understanding

Required Education

  • High school diploma or equivalent experience

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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