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Manager, Financial Systems -Change Management-Project Hire

Apply NowApply Later Job ID 10062954 Location Lake Buena Vista, Florida, United States Business The Walt Disney Company (Corporate) Date posted Nov. 17, 2023

Job Summary:

At Disney, we’re storytellers. We make the impossible possible. We use and develop innovative technology and open up the boundaries to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences worldwide!

The Manager Financial Systems, Change Management-Project Hire (through December 2025) will development, support, and execution of organizational change management strategies and processes for defined projects related to the company’s financial systems as well as select front-of-house systems. Building a comprehensive change management plan that addresses all constituent needs and incorporating those into detailed training and communication plans, while ensuring that deliverables will meet the business needs and objectives culminating in the ultimate successful adoption of the defined project objectives.


  • Develop a solid understanding of organizational change management dynamics with the ability to incorporate segment specific requirements and corporate resources into a comprehensive strategy. Understand critical business needs, analyze issues, and collaborate with partners to develop scalable solutions. You will function as an organizational change management (OCM) subject matter expert to support and guide program/project delivery

  • Provide/support the standardized Disney change management strategy focused on key outcomes, yet flexible to unique project needs and supported by a variety of toolsets and approaches

  • Perform needs and readiness assessments - conduct impact analyses, assess change readiness and identify key partners

  • Implement communications and training strategies - support the design, development, delivery, and management of communications

  • Develop and implement tactical change and communication plan, as part of the overall project plan, in collaboration with the Project Manager

  • Develop and implement specific communication messages for the varying levels of the organization directly and impacted by the change, at critical stages of the project for employees, managers, and higher leadership levels.

  • Act in a facilitation, mentoring, and quality review capacity for OCM deliverables on various Disney initiatives and projects

  • Provide guidance to ensure that OCM deliverables align with Disney organizational change standards supported by internal Disney technical standards and platforms

  • Where requested, help diagnose and develop recommendations to solve complex, ambiguous problems related to partner management, communications, training, change adoption, and resistance management

  • Provide guidance and mentorship to various individuals within the Project Management, Business Analyst, and business improvement communities

Basic Qualifications

  • 7+ years previous experience leading and/or delivering change management programs in the financial services field/industry

  • Knowledge and understanding of financial systems and processes

  • Strong written and verbal communication skills

  • Strong presentation and public speaking skills

  • Excellent technical proficiency

  • Understanding of adult learning principles

Preferred Qualifications

  • Change Management certification

  • PMP or other professional project management certification

  • Ability to self-manage in a fast paced and dynamic environment

  • Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and going above and beyond to deliver reliable results

  • Excellent verbal, written, interpersonal communication abilities including skills in explaining technical topics to novices and collaborating with subject matter experts, global partners, and managers

  • Experience supporting global audiences with unique content and communications needs

Required Education

  • Bachelor’s Degree in a relevant field

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Financial Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney Financial Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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