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Manager, Tech Project Management

Apply Now Apply Later Job ID 10077762 Location Lake Buena Vista, Florida, United States Business Disney Parks, Experiences and Products Date posted Feb. 14, 2024

Job Summary:

Summary

“We Power the Magic!” That’s our motto at Disney Parks Experiences Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

Job Description

The Manager, Tech Project Management (Commerce Project Management & Strategy) will develop and manage the technology portfolio to deliver against the technology roadmap, partnering extensively with the Commerce Technology & Digital leadership team. The manager will lead a team of technical project managers to optimize a large development and sustainment portfolio of work ($300M+). The manager will apply knowledge of Agile methodologies and technology delivery practices to produce strategic, financial, and resource plans that position the technology teams to Power the Magic. 

Responsibilities

  • Lead strategic planning and prioritization for the project management team; provide deliverables for key financial milestones (Long Term Plan, Annual Capital Plan, Annual Operating Plan); ensure our financial plans enable delivery of the technology roadmap.
  • Manage the prioritization and funding of the Commerce roadmap based on business value and priorities.  
  • Aggregate capabilities from multiple technology investment programs to present an integrated roadmap.
  • Develop an understanding of both the business and technology organizational goals and create a partnership committed to success.
  • Partner with Technology executives and business leaders to understand their strategic objectives, transform them into value-driven technology initiatives, and communicate them back in business language.
  • Create a continuous view of resource demand and capacity across the portfolio and proactively plan for leveled resource allocation across technology development and sustainment activities.
  • Communicate program performance for executive consumption; increase transparency of risks and opportunities to drive portfolio decisions and actions.
  • Work across Technology and Digital to ensure partnership and transparency in portfolio and project management. 
  • Partner with PMO to ensure that Commerce project and sustainment activities operate within the approved budget; identify risks and implement mitigation plans.
  • Proactively identify integration opportunities across a diverse set of clients and partners; ensure all impacted partners regularly interact together (e.g., leading regular forums).
  • Build and foster relationships across Technology and Digital and supporting businesses.
  • Ensure project reporting and process are streamlined and exceed standards across project teams. 
  • Refine and build new processes and provide feedback on current processes/templates for portfolio management, project reporting, and project management. 
  • Inspire, motivate, and lead a team to go above and beyond delivering value to Technology & Digital and our business partners.

Basic Qualifications

  • 8+ years’ experience in technical project management or related field.
  • 5+ years’ experience leading people/direct reports.
  • Solid understanding of technical program/project management (Scrum, Kanban, SAFe) and experience in technology project delivery (including estimation, project planning, resource planning, issue management, risk management, change management, communication planning.)
  • Experience with financial management processes such as long term planning, project budgeting and forecasting.
  • Executive presence and excellent communication skills with ability to tell a compelling story when communicating to Senior Leadership.
  • Extensive experience working in a highly matrixed organization and interacting with SVP/VP level audience.
  • Practical experience in product-oriented organizations using agile methodologies.
  • Strategic thinker that is able to connect business outcomes to technology solutions, strong collaborator, analytical, problem solving and decision-making skills.
  • Exceptional communication skills and the ability to communicate at all levels of the organization; this includes written, verbal, visualizations/deck building and facilitation skills.
  • Proven ability to successfully operate in a highly matrix organization with a diverse set of clients; demonstrated influence vertically and horizontally along with strong interpersonal, partnering, negotiating, and consensus-building skills.
  • Proven experience in leading and building effective teams. 
  • Proven experience in influencing business and technology leadership to drive positive lasting outcomes.
  • Strong situational analysis and decision-making abilities with the ability to think creatively beyond typical constraints.
  • Strong organizational and time management skills. 
  • Understanding of value-driven business outcomes and metrics.
  • Expert proficiency in office productivity software and tools (MS Word, Excel, PowerPoint, Keynote, etc.)

Preferred Qualifications

  • MBA or related advanced degree or equivalent
  • Extensive experience with industry standard PPM tools; CA Clarity PPM experience preferred; reporting tool(s) experience preferred.

Required Education

  • Bachelor’s degree in a technology, business-related discipline, communication, or equivalent exp.

About Disney Parks, Experiences and Products:

The Disney Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Parks, Experiences and Products.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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