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Regional Recreation Proprietor

Apply Now Apply Later Job ID 10080178 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Feb. 10, 2024

Job Summary:

About the Role & Team:

“We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

As a Regional Recreation Proprietor, you will run the daily operations and as a Leader in Resorts, you will be a key operational decision maker in connecting the recreation and aquatic experiences, along with safety to enhance the overall Guest and Cast experience. Now is your chance to join our dedicated team and create magical moments for our Guests who visit from around the world. Having a passion for bringing ideas to life, creativity, value a non-traditional work environment, and balance traditional hotel experience with immersive entertainment are all important traits you will need to have to be successful in this role. You will report to the General Manager.

What You Will Do:

  • Lead all aspects of the daily recreation operations across multiple resorts

  • Engage on a regional scale through your daily interactions and support of multiple General Manager/Hotel Managers

  • Ensure effective communication with GMs, Hotel Managers, Proprietors, Guest Experience Managers, line of business and regional team through regular updates

  • Train, mentor, empower, engage and provide feedback to leadership and Cast Members

  • Provide strategic direction by collaborating and influencing executives, peer group, and line of business focusing on improving experiences for Guests and Cast Members

  • Build, implement, and accomplish approved initiatives leveraging the 5 Keys Basics: Safety, Courtesy, Show, Efficiency and Inclusion

  • Drive the Key Performance Indicators by ensuring the implementation of strategies crafted to get results

  • Maintain all required certifications and/or licenses and at a minimum attend the Lifeguard Certification class

Required Qualifications & Skills:

  • At least 5 years of Leadership experience within a large department in resort or park operation (recreation, front office, custodial, housekeeping, food & beverage, merchandise, or attractions)

  • Pass and hold an active lifeguard license identified by the company

  • Use of a unique approach to implement new Disney products and intellectual properties into resort experiences

  • Ability to resolve concerns and serve as a trusted advisor for Cast Members, Peers, Partners and other Leaders

  • Ensure an environment where safety is the first priority

  • Proven eye for business, including but not limited to budgeting, labor management supply management, reporting, and strong analytical skills

  • Experience with using partnerships across all resort functions

  • Ability to collaborate with others to move the operation forward to the next level of excellence

  • Proficiency in basic computer functions necessary to operate in a Windows environment and other technologies

  • Schedule availability to include weekends, variable shifts, and holidays

Preferred Qualifications:

  • At least 3 years experience Recreation Leader

  • Previous experience working at a luxury property, aquatic facility or Disney Resort Hotel in a leadership capacity

  • Experience leading in a unionized environment

  • Current CPR Certification or Ellis Lifeguard Certification

  • Multilingual skills in Spanish, Creole, or Portuguese

Education:

  • High school degree or equivalent experience

Preferred Education:

  • Bachelor's Degree in Hospitality, Sports, Education/Childhood Development or equivalent field

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney World - Division, which is part of a business we call Walt Disney World Resort.

Walt Disney World - Division is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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