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Secretary I, Food & Beverage/Merchandise Line of Business

Apply NowApply Later Job ID 10049636 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted May 24, 2023

Job Summary:


The Secretary I role provides administrative support to the Food & Beverage and Merchandise Line of Business team. While maintaining a positive and professional demeanor, the Secretary I demonstrates flexibility, discretion, and strong organizational skills while managing multiple priorities. With speed, accuracy and efficiency, the position supports the organization by preparing written communication, expense reports, spreadsheets, presentations, meeting set-up and notes, supply ordering, office building and technology support. The ability to manage multiple calendars and orchestrate meetings is essential. A strong sense of teamwork and the ability to leverage systems, technology and organizational resources will also be needed.  As a contributing member of the administrative team, this role proactively helps to ensure that the department is highly organized, effective and functioning at optimal capacity.

This role supports multiple senior managers. The role requires a high degree of collaboration, partnering, and confidentiality.  An ideal candidate is a proven self-starter who is able to anticipate needs and is comfortable making decisions as appropriate within the scope of the role.


  • Partners as the “information HUB” for leaders & cast

  • Drives team effectiveness and anticipate needs of the organization (through monitoring reports, invoices, scheduling)

  • Drives an organized and professional environment

  • Demonstrates service-focused delivery

  • Prepares presentations, documents and other communications for local leader support

  • Prepares and maintains meeting rooms as needed

  • Coordinates travel and prepares expense reports

  • Monitors phones and calendars

  • Orders supplies, tracks inventory and pays invoices as needed

  • Coordinates meeting logistics and supports set up and delivery needs including AV/video-conferencing

  • Manages office logistics managing multiple tasks, deadlines and priorities; and coordinates follow up and drives responses effectively

  • Supports multiple leaders and prioritizes needs effectively

  • Supports general office management and related equipment and technology

  • Easily adapts to change and demonstrates flexibility

  • Demonstrate comprehensive knowledge and application of administrative systems, tools, computer programs, and technologies; share subject matter expertise within the organization

  • Support integration of new administrative technologies and/or systems into the organization


  • Strong organizational skills

  • Effective verbal and written communication, clear concise correspondence

  • Portrays professional, positive, and approachable service environment – represents the brand and the leader

  • Demonstrated proficiency in MS Office Suite

  • Ability to handle and maintain confidential information. 

  • Strong computer/technology skills, including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Collaboration Workspace, SAP (T&E, Life Events, Time Processor, Employee ESS, Casual Buyer), and video teleconferencing systems and services


  • Bachelors Degree or Equivalent work experience

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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