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Secretary I, Magic Kingdom Engineering Services

Apply NowApply Later Job ID 10050173 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted May 25, 2023

Job Summary:

Job Summary

Do you enjoy being the “heart” of the team, the one everyone from new hires to senior leadership can rely on to get the job done? If so, then the Secretary position in Engineering Services at The Walt Disney Company might be right for you!

This position supports three Attraction Managers and their teams. You would be a part of the Engineering Services team that is the heart beat of Magic Kingdom.

In addition to the management team, this position will also provide support for the hourly CMC Union Cast Members.


Every day in this role is different! On any given day you might:

  • Thoughtfully manage complex calendars

  • Track open hourly headcount and work with recruiting to fill open positions

  • Manage Travel & Entertainment expenses for your team

  • Monitor overtime equalization

  • Proactively resolve problems and pitch in to help

  • Coordinate onboarding/offboarding of team members

  • Process and track payments to vendors using SAP

  • Maintain management schedules and track team time off using Labor Reports in SAP

  • Plan recognition and team events

  • Order supplies and equipment along with other office management duties

  • Manage project tracking and follow-up

  • Prepare reports to be shared with leaders and stakeholders

  • Compose correspondence on behalf of leader

  • Schedule and host Zoom meetings which could include presentation sharing

  • Prepare professional PowerPoint Decks

  • Protect Executive’s time through strategic and proactive calendar management and vetting a variety of meeting requests

  • Ensure the executive is prepared for meetings and events

  • Manage highly confidential correspondence and information with utmost discretion

  • Coordinate office space

Basic Requirements

Here’s what you will need to be successful in the role:

  • Proven success partnering and interacting with all levels of Cast Members/Employees including Executive Leadership

  • Prior work experience in a support or administrative role

  • Strong proficiency with standard office tools such as Microsoft Outlook, Word, PowerPoint, Excel

  • Generally tech savvy and willing to learn new skills

  • Professional and highly discreet while maintaining absolute confidentiality

  • Effective communication skills, including diplomatic and professional handling of telephone and email communications

  • Ability to be pro-active, resourceful, flexible, and responsible

  • Ability to take initiative and anticipate needs

  • Extremely well organized and attentive to detail

  • Demonstrated problem solving skills, as well as continuous improvement process skills

  • Strong time management skills along with the ability to be flexible with daily tasks and the ability of prioritize the daily/weekly/monthly workload

  • Demonstrated effectiveness in a team environment

Preferred Requirements

It would be a plus if you also had these skills:

  • Prior experience supporting at the Senior Management level

  • Experience working with MyTime, Overtime Equalization Tool and GEMS

  • Familiarity with the Craft Maintenance Council agreement

  • Willingness to learn new software applications

  • Demonstrated ability to manage conflict resolution

  • Other: Walt Disney World experience in a Sec 1 position

Required Education

High school degree or equivalent

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney World - Division, which is part of a business we call Walt Disney World Resort.

Walt Disney World - Division is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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