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Sr Manager, Systems Reliability Engineering

Lake Buena Vista, Florida, United States

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Job ID 839405BR Location Lake Buena Vista, Florida, United States Business The Walt Disney Company (Corporate) Date posted Aug. 06, 2021

Job Summary:

The Sr Manager of Systems Reliability Engineering (SRE) will lead a team of fun and passionate systems reliability engineers. You will support a variety of complex systems, and infrastructure for The Walt Disney Company. This includes support and collaboration with our Studios, our Media and Entertainment Distribution businesses, our Disney Parks, Experiences and Products segment, and our Imagineering teams to help create and operate amazing experiences for our guests. This specific SRE team is heavily focused in our infrastructure space, helping develop solutions for our infrastructure teams and customers using COTS products. Team will partner closely with these teams to develop end to end solutions using an SRE approach.

The Sr Manager of SRE oversees technical analysis, estimation, production environment system design, architectural fit and compliance, resource schedules, delivery milestones, collaboration with other engineering managers, and overall production environment quality. You will lead a team of engineers in a fun, energetic and creative environment. The manager of SRE reports to a Director with responsibilities including career management and setting the operational direction for areas of ownership.


Responsibilities:

As the ideal candidate, you will be a "hands-on" top level SRE who will provide senior level technical direction on a diverse variety of enterprise level projects. You will lead the team, influence technical direction and communicate with partners and senior executives. You will work with business and technology leadership in delivering systems which meet our goals and are reliable, cost-effective and humane. It is especially important that you work well with engineering, creative and marketing colleagues to arrive at the best solutions. You enjoy improving design, delivering successful products, dreaming into future concepts, products and technologies. You have a disciplined approach to maintaining and enforcing engineering best practices. You compare technical solutions against customer requirements and help the teams make buy versus build decisions. You are consistent, optimistic, inclusive, empathetic, thoughtful, system minded and capable. You love helping others. You will invest in a diverse team of engineers to improve themselves and the company.
  • Develop Talent: You will mentor your team, helping them grow their skills and meet their career goals.
  • Develop Business : You will build relationships and understanding of the business OKRs to help achieve those goals.
  • Manage Projects: You will help the team manage incoming work demand and fulfill commitments for the business.
  • Enhance the Magic: You will explore and onboard new technology to help the business ship content, products and experiences better, faster, safer and happier.

Basic Qualifications:

  • 5+ years experience in technology, leading projects, setting direction and coordinating efforts across a diverse group of technologist and business leaders.
  • Experience leading engineering teams responsible for supporting and deploying internet based products or services
  • Equivalent experience in technical operations or software engineering
  • Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP
  • Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Senior and Executive Management
  • Strong interpersonal communication skills and proven experience managing teams in highly matrixed organizations
  • Understanding of programing languages such as Python, Go, C++, Ruby, or JAVA
  • Proven ability to manage budgets
  • Experience with web application development platforms, tools and utilities
  • Understanding of configuration management frameworks such as Chef, Puppet, or Ansible
  • Experiencing managing multiple hosting environments including public and private cloud solutions.
  • Experience with scripting infrastructure with tools like Terraform or Cloud Formation

Preferred Qualifications:

  • 7 years of experience leading multiple or cross functional engineering teams responsible for supporting and deploying internet based products or services and
  • 3-5 years of hands on previous experience developing or supporting enterprise online products and services
  • Detailed knowledge of core internet protocols including, but not limited to TCP/IP, DNS and HTTP
  • Proven experience managing software development lifecycle platforms and tools
  • Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Senior and Executive Management
  • Strong interpersonal communication skills and proven experience managing teams in highly matrixed organizations
  • Working knowledge of advanced scripting and programing languages such as Python, Go, C++, Ruby, or JAVA
  • Proven ability to manage budgets
  • Experience with web application development platforms, tools and utilities.
  • Understanding of Continuous Delivery and Integration frameworks including deployment automation and configuration management components such as Chef, Puppet, Ansible; test and review components such as Jenkins, Gitlab CI; source and bit repositories such as git, artifactory, nexus, maven.
  • Experiencing managing multiple hosting environments including public and private cloud solutions.
  • Experience with scripting infrastructure with tools like Terraform or Cloud Formation

Preferred Education

Bachelor's degree in computer science or equivalent experience in technical operations and software engineering.

Additional Information:

DISNEYTECH

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business segment we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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