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Technology Business Analyst Intern, Orlando Summer 2020

Lake Buena Vista, FL - US

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Job ID 727282BR Location Lake Buena Vista, Florida, United States; Orlando, Florida, United States Business Parks, Experiences and Products Date posted 26/11/2019

Job Summary:

At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Disney Parks, Experience and Product (DPEP) Technology & Digital organization combines custom technology solutions with creativity to produce robust applications that enhance all aspects of the guest experience. Being a part of this team means helping create world-class immersive online and mobile experiences — from one of the most sophisticated hotel reservation systems in the world to Disney Cruise Line shipboard systems; from FastPass and PhotoPass products to cutting-edge applications to ensure we have proper inventory of merchandise stocked in our Parks — at DPEP Tech & Digital, you really get to see it all.

DPEP Tech & Digital seeks forward-thinking team members who are passionate about delivering quality products and enjoy working closely with partners on both strategic and tactical challenges across a vast portfolio of businesses


Be a part of a transformative team and culture participating on team projects while learning and experiencing new technologies.

DPEP Technology seeks team members who are passionate about delivering a quality product, and enjoy working closely with business partners on both strategic and tactical challenges.

Analysts must assess and evaluate requests/business needs using their subject matter expertise, technical knowledge, policy/compliance knowledge, and weigh it against various impacts, priorities, and dependencies for the purpose of providing recommendations/solutions.

This intern will work with business partners and technology teams to plan and report on projects, develop presentations that effectively communicate business strategies and roadmaps in nontechnical language that tell a compelling story of the business need/benefit. The intern will also develop content for various executive status reports. Gather business requirements and translate into technology capabilities. Collaborate with the business to perform current state gap analysis.

Basic Qualifications:

What you bring…
  • Strong understanding of Computer Science fundamentals
  • Exceptional attention to detail and ownership of tasks and deliverables
  • Experience demonstrating good customer service and project management skills
  • Demonstrated ability to work independently, operate under general direction and perform duties with broad latitude for judgment
  • Exceptional understanding transposing business and technical requirements to architectural requirements and stories.
  • Excellent reporting and presentation building skills with the ability to be analytical and problem solve
  • Exposure to AGILE methodology or comparable software development methodologies
  • Proven experience and strong knowledge with Microsoft Office Suite (MS Word, Excel, PowerPoint, etc.)
  • Excellent reporting and presentation building skills with the ability to be analytical and problem solve
  • Understanding of value driven business results and metrics
  • Ability to manage multiple priorities and meet deadlines

Preferred Qualifications:

  • Knowledge of Tableau, Power BI, or other reporting and analysis tools
  • Proficiency in Adobe Photoshop, Sketch and/or InDesign
  • Experience with SharePoint, GoogleDocs, Confluence, Jira and VersionOne
  • Experience with ServiceNow
  • Experience with Splunk
  • Experience and understanding of application development
  • Experience with Microsoft Visio, Lucidchart, SmartDraw or any diagramming software
  • Experience with SQL databases

Required Education

Junior, Senior, Graduate Level student or recent graduate (within 6 months of graduating) pursuing a Bachelor's or Master's Degree in Computer Science, Computer Engineering, Management Information Systems or related field.

Additional Information:

Internship Eligibility:

  • Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Must not have completed one year of continual employment on a Disney internship or program.
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Must provide own transportation to/from work
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are 05/13/2020- 08/08/2020. Interns must be fully available for the duration of the internship.

Housing: A limited amount of company sponsored housing is available on first-come, first-serve basis. If company sponsored housing is not available, interns must be able to provide their own housing for the duration of the internship.

Recommendation – Print or Save This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.

About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business segment we call Parks, Experiences and Products.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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