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Associate Manager, Workforce Planning & Analytics

Apply NowApply Later Job ID 10013835 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jan. 20, 2023

Job Summary:

This role will be responsible to provide leadership support for the Workforce Planning & Analysis team to develop, maintain and monitor the frontline labor strategies and plans for Hong Kong Disneyland (HKDL) to ensure the operations run smoothly with optimal labor to achieve strategic and business objectives of HKDL.


  • Responsible for developing and enhancing labor financial planning models, reports, processes and systems to facilitate strategic and operational decisions on labor requirements for HKDL frontline operations

  • Involve in labor strategies formulation and support implementation through change management

  • Provide consolidated long term to short term labor plans, forecast and month-end closing, as well as analysis with the integration of labor rate mix and employee benefits factors

  • Manage, coach and provide development opportunities for Workforce Planning Analysts

  • Partner with Internal stakeholders to provide financial justifications on business initiatives

  • Partner with Cast Scheduling teams to governor the production of frontline schedules are corresponding to approved headcount / workload / financial plans

  • Partner with HRBP and Talent Acquisition team to execute the overall frontline just-in-time hiring plans

Basic Qualifications:

  • Bachelor Degree on a subject with strong analytical / quantitative emphasis, Finance/Accounting, Statistics, Human Resources, Industrial Engineering, Operation Management, Business Management or Business Administration is preferred

  • Minimum 5 years of work experience in resources planning and analysis, including 2 years of supervisory experience

  • Proficient in Microsoft Office (Excel, PowerPoint and Access) and data analytics/ visualization tools

  • Excellent quantitative and analytical skills with strong attention to details and accuracy

  • Strong expertise on workforce planning, scheduling and finance is required

  • Good understanding on macro-economic environment, labor markets and laws as well as competition is required

  • Strong communication, interpersonal and negotiation

  • Fluent in both English and Chinese

    HKProfessional #LI-CL1

About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.

Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.

To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

Apply NowApply Later

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