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Associate Training Specialist

Apply NowApply Later Job ID 873386BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Oct. 12, 2021

Job Summary:

The Hong Kong Disneyland Learning and Development team, also known as “Disney University”, is focused on delivering relevant, engaging and effective learning experiences that are in line with HKDL’s Mission and Objectives.

As a member of the Learning and Development team, this role will be responsible for the areas of learning communication, coordination, facilitation and sustainment. This role will also support line of business by providing learning solutions that meet business needs.


  • Facilitate and deliver learning programs. Maintain an active knowledge of the subject taught, understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations.
  • Work as the member of the Content Innovation & Development team to curate content that supports the learning needs.
  • Produce interactive and engaging multimedia content to support the organization learning strategy, including but not limited to video and e-module.
  • Support account manager in executing learning exercises to Line of Business / in-tact teams. This includes: diagnosing needs, providing appropriate recommendations, conducting training, and sustaining the learning through on-going learning activities.
  • Handle learning administration, this includes: working with external vendors of program offerings at HKDL, coordinating training venue, preparing training material, managing pre and post engagement of various learning programs; rescheduling and reconciling attendance for classes.
  • Support various initiatives and projects driven of the business.
  • Deal with other ad hoc learning related matter.

Basic Qualifications:

  • Bachelor’s degree. Education in Training & Development, Human Resources Management, Business Administration or Psychology preferred.
  • At least 2 years’ relevant experience.
  • Solid learning and development experience gained in sizable organizations preferred.
  • Good presentation and facilitation skills. Ability to facilitate classes in an engaging, energetic and culturally sensitive manner.
  • Good communication skills. Be able to build effective relationship with others and achieve result through team work.
  • Ability to work independently with proven time management skills and ability to deliver on multiple tasks.
  • High learning agility, able to be a self-starter with strong attention to details and be reflective to seek continuous improvement.
  • Basic understanding of adult learning principles, instructional design theory, and measurement and evaluation methods.
  • Foundation on multimedia software, including but not limited to Adobe Photoshop, Illustrator, Indesign and Premiere. Curious in at least one e-learning production software (e.g. Articulate 360) and passionate on crafting engaging simple digitized learning solutions for blended learning approach.
  • Proficiency in Cantonese, English and Putonghua (verbal and written communication).
  • Proficiency in Microsoft Office to provide support related to learning and development.

Additional Information:

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#LI-GN1 HKProfessional

About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.

Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.

To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business segment we call Hong Kong Disneyland Resort.

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