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Associate Training Specialist

Apply NowApply Later Job ID 10040144 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Feb. 08, 2023

Job Summary:

  • Facilitate and deliver learning programs. Maintain an active knowledge of the subject taught, understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations.
  • Work as a member of the Content Innovation & Development team to curate content that supports learning needs.
  • Produce interactive and engaging multimedia content to support the organization’s learning strategy, including but not limited to video and e-module.
  • Support account manager in executing learning exercises to Line of Business / in-tact teams. This includes: diagnosing needs, providing appropriate recommendations, conducting training, and sustaining the learning through ongoing learning activities.
  • Handle learning administration, this includes: working with external vendors of program offerings at HKDL, coordinating training venues, preparing training material, managing pre and post-engagement of various learning programs; rescheduling and reconciling attendance for classes. 
  • Lead and facilitate various initiatives and projects e.g., the newsletter of Disney University.
  • Lead and facilitate the Education Reimbursement program.
  • Deal with other ad hoc learning related matter.

Job requirements:

  • Bachelor’s degree. Education in Training & Development, Human Resources Management, Business Administration or Psychology preferred.
  • At least 2 years’ relevant experience.
  • Solid learning and development experience gained in sizable organizations preferred.
  • Good presentation and facilitation skills. Ability to facilitate classes in an engaging, energetic and culturally sensitive manner.
  • Good communication skills. Be able to build an effective relationships with others and achieve result through team work.
  • Ability to work independently with proven time management skills and ability to deliver on multiple tasks.
  • High learning agility, able to be a self-starter with strong attention to details and be reflective to seek continuous improvement.
  • Basic understanding of adult learning principles, instructional design theory, and measurement and evaluation methods.
  • Foundation on multimedia software, including but not limited to Adobe Photoshop, Illustrator, InDesign and Premiere. Curious in at least one e-learning production software (e.g. Articulate 360) and passionate on crafting engaging simple digitized learning solutions for blended learning approach.
  • Proficiency in Cantonese, English and Putonghua (verbal and written communication).
  • Proficiency in Microsoft Office to provide support related to learning and development.


About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.

Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.

To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

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