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Business Systems Analyst (Ticketing System)

Apply Now Apply Later Job ID 10090187 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jun. 21, 2024

Job Summary:

Job Responsibilities:

  • Acts as a bridge between business units, IT application vendor and stakeholders under Ticketing, Sales or related industry
  • Analyze business requirements and translate into functional specifications
  • Manage end-to-end business analysis including feasibility study, requirement analysis, UAT, and implementation support.
  • Act as Level 2 application support subject matter expert as well as facilitate business change requests for configuration
  • Possess excellent interpersonal skills to perform effective people management, stakeholder management and client-servicing skill

Basic Qualifications:

  • Bachelor degree in Information System, Computer Science or equivalent is preferred
  • Minimum 3-5 years of proven experience in implementation and support in any IT system
  • Good knowledge of retail applications system, ecommerce and related projects, familiar with Point of Sales systems, correlated financial interfaces and process of SDLC is an advantage.
  • Solid experience in SQL, Power BI skillset is preferred for troubleshooting / data extracts
  • Experience in application development with Java/J2EE, Javascript, .NET programming, and implementation of application systems is an advantage
  • Good analytical, problem solving and organizing skills
  • Self-driven with proven track record to deliver initiatives, with good analytical, problem solving and project management skills
  • Independent, efficient and able to work under pressure with tight schedule
  • Excellent written and verbal communication skills to communicate technical issues to non-technical audience



About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

Apply Now Apply Later

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