Disney Tour Services Host - Full Time
Apply NowApply Later Job ID 849184BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Jan. 22, 2023Job Summary:
Responsibilities:
- Responsible for day-to-day operations and tours fulfillment of Disneyland Tour Services Team and Youth Education Series (Y.E.S.) programs
- Handle VIP Tour Guests with Concierge services at all time
- Assistant any special activities or events of the Resort
- Deliver high "Disney" services standard which beyond guests' expectation proactively
- Handle any duties as assigned by Leaders
Basic Qualifications:
- Excellent Guest services attitude
- Caring personality with good interpersonal skill and teamwork mindset
- Outgoing and eager to communicate with Guest from different origins
- Able and willing to work outdoor and shift duty required
- Fluent in Cantonese, English and Putonghua. Knowledge in other language(s) a plus
Preferred Qualifications:
- Ability to speak other Foreign language(s)
Preferred Education
- Tertiary education qualification from Hotel, Hospitality or Tourism Management courses
- Computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing
Additional Information:
SCHEDULE AVAILABILTYOur Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company - typically 5 to 6 working days per week including shifts on Saturdays, Sundays and Public Holidays.
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About Hong Kong Disneyland Resort:
Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.
Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.
To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Hongkong International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.