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Guest Relations Host – Full Time, HK Disneyland

Job ID 70684BR Location Lantau Island, , Hong Kong Job Posting Company Disney Parks & Resorts Job Posting Area Hong Kong Disneyland Resort Date posted 04/30/2017
Opportunities for Recent Graduates


5-day week at Hong Kong Disneyland Resort:

When operational and business needs allow, our full time Cast Members / employees will be scheduled two days off per week.



Hong Kong Disneyland Resort delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.

Interested in a career with a difference? Join us now!

Responsibilities

Guest Relations Cast Members are responsible for handling Guests’ enquiries, requests and comments. They need to achieve Disney service standard which beyond Guests’ expectation proactively. Guest Relations hosts may also have the opportunity to assist in group ticketing operations with cash handling duties.

Basic Qualifications

  • Ability to speak fluent Cantonese, English and Putonghua
  • Ability to reflect a professional image while maintaining Guest privacy
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Willingness to work at different locations in the resort area, including outdoor locations
  • Full-Time availability is required. This role is Full-Time and requires full availability for any shift

  • Preferred Qualifications

    The following qualifications are preferred, but not necessary:
  • Ability to speak other Foreign language(s)
  • Previous work experience in Hotel, Guest services, and tourism industry
  • Note: Candidates with relevant experience may be considered for a more senior position

  • Preferred Education

  • Preferably with formal qualifications from a Hotel, Hospitality or Tourism Management related courses

  • Additional Information

    SCHEDULE AVAILABILITY Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

    SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.

    Keyword: recentgrad

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