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Park/Hotel Operations Host – Part Time

Apply NowApply Later Job ID 789326BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted May 07, 2021

Job Summary:

Typical shift hour: Morning shift (8:00am to 6:00pm) or Afternoon shift (1:00pm to 11:00pm)

Responsibilities:

Park/Hotel Operations Host provide high quality services in our resort in a helpful and friendly attitude to our guest. They are assigned below one of the role according to candidate preference and resort operation to support operation needs in different areas.

Park Operation:

Attractions Operations

Greet guests at attractions, control guest flow, load & unload guests from attractions and operate attraction systems.

Retail Operations

Greet guest at souvenir shops, operate sales system to complete cash transactions, stock and inventory control

Food & Beverage (Service)

Greet & serve guest with food at restaurant, operate sales system to complete cash transactions, stock and inventory control, set up tables and keep the restaurant clean and tidy

Hotel Operation:

Front Desk

Responsible for greeting Guests, checking them in and out of hotel rooms, and assisting Guests and enhancing their stay by providing information regarding Resort services, activities and surrounding areas as needed.

Bell Services

Responsible to greet our Guests at the resort hotels, assist arriving and departing guests with their vehicles, and provide luggage transportation service to and from guest rooms.

Recreation

Responsible to manage the operation of the Recreation facilities and deliver quality guest service in order to create magical experience for the guests.

Basic Qualifications:

Willingness to work at different locations in the resort area, including outdoor locations

#LI-DNI

Additional Information:

Schedule Availability
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.
Actual work schedule and number of work days per week depend on workload demand.



Submitting Your Application
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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.

Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.

To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business segment we call Hong Kong Disneyland Resort.

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