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Senior Business Solutions and Events Sales Manager

Apply NowApply Later Job ID 913520BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Apr. 09, 2022

Job Summary:

Accountable for Business Solutions & Events (BS&E) Sales team supervision and motivation, in order to drive desired business results from the corporate meetings/ conferences, events and incentive group segments from Hong Kong, China and overseas markets. Responsible for formulation of business development strategy, accurate forecasting and execution of key sales initiatives. This includes overseeing account acquisition, retention and expansion programs, within the corporate and association markets.

Support Business Solutions & Events Director in developing sales & marketing strategies for existing and new corporate event/ meeting product portfolios. Also responsible for spearheading Customer Relation Management (CRM) activities, sales technology systems oversight and account management. Upkeep of product line, to ensure market relevance and generate demand from all relevant channels. Another key accountability is to sustain and continue elevating the profile of Hong Kong Disneyland (HKDL), as the premier Meetings, Incentives, Conferences and Exhibitions events destination in Asia, through increased acquisition and development of high-end, mega events.

Responsibilities:

  • Monitor and support all sales activities/ lead generation, within corporate meetings, events and park events segments, to include site inspections, sales presentations and client entertainment, both on and offsite. Key job function is to drive favorable business results in exceeding sales targets for Revenue, Admissions and Room Nights
  • Support Sales Team to overcome operational/ pricing/ product barriers, in order to facilitate sales conversion efficiencies
  • Provide training and development of new staff, as well as continuous product knowledge refresh
  • Formulate, track and analyze key financial/ sales reports, for the purpose of overall business review, team production pacing, identification of key industry trends, in order to develop sound sales and product strategies for nimble market implementation
  • Participate in local and overseas trade shows and corporate direct sales calls and/ or cultivate new business development opportunities/ relationships

Basic Qualifications:

  • Bachelor degree or above
  • At least 9 years of experience in hospitality sales management, leading a sizable sales team is preferred
  • Strong awareness of industry trends, up-to-date related product availability in the marketplace and well established contacts with key decision makers in the corporate community
  • Able to manage the identification and resolution of day-to-day problems related to event/ meeting requests
  • Ability to build positive relationships with clients and prospective clients
  • Polished presentation style, supplemented by advanced negotiation and closing skills
  • Excellent Mandarin, Cantonese and English written and verbal communication skills

Additional Information:

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort brings unforgettable, culturally distinctive Disney experiences for guests of all ages and nationalities. Hong Kong is home to the fifth Disney Resort in the world. The city's landscape and vibrant, diverse culture has inspired our Imagineers to create a variety of entertainment that is unique to Hong Kong Disneyland Resort.

Hong Kong Disneyland consists of the following seven themed areas: Adventureland, Fantasyland, Grizzly Gulch, Main Street U.S.A., Mystic Point, Tomorrowland and Toy Story Land. These areas feature themed attractions, entertainment and interactive experiences, restaurants, merchandise shops and refreshment stands. Additionally, there are daily parades and nighttime events. The Resort has three theme resort hotels: Hong Kong Disneyland Hotel, Disney Explorers Lodge and Disney’s Hollywood Hotel.

To date, Hong Kong Disneyland Resort has welcomed millions of Guests. Since 2006, Hong Kong Disneyland has ranked among the top five most popular places to visit in Hong Kong, according to the Hong Kong Tourism Board's annual Statistical Review.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

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